Director of Engineering

Summary

Join Shippo, a leading e-commerce shipping platform, as the Director of Engineering to lead and manage the entire App engineering function. You will partner with Product Management, mentor engineering managers, and direct software development for high-performing solutions. This role requires deep technical knowledge with 10+ years of experience leading engineering teams and 5+ years leading engineering managers. You will be responsible for establishing a culture of Operational Excellence and System Ownership, fostering innovation, and collaborating with senior levels across the organization. Shippo offers a competitive salary, comprehensive healthcare coverage, flexible working arrangements, generous paid time off, and various professional development opportunities.

Requirements

• Deep technical knowledge with 10+ years of experience leading engineering teams and at least 5+ years leading engineering managers who are managing teams
• Strong communication skills to guide senior levels and cross-functional teams and exceptional ability to lead cross-functional projects
• Expert knowledge of software languages and platforms such as Python, Javascript and Go
• Experience managing monolithic and service based architectures
• Strategic thought leader and problem solver capable of developing creative solutions

Responsibilities

• Partner with Product Management to develop internal and external roadmaps for App engineering
• Mentor engineering managers and be a leader that leads with the Shippo values front and center
• Direct software development and delivery efforts for high-performing technology solutions
• Lead and influence the vision of the product through software design and architecture
• Establish a culture of Operational Excellence and System Ownership
• Drive delivery through clear plans and execution status
• Develop and enhance software to address complex business problems focusing on customer experience
• Foster innovation to support business growth and improve service levels by applying best practices
• Provide engineering leadership and collaborate with senior levels across the organization
• Contribute to developing methods, techniques, and evaluation criteria for diverse projects
• Facilitate teams to create a highly collaborative environment

Preferred Qualifications

Previous experience with Shipping products or App based services is a plus

Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working
• One week-long company wide winter shutdown
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings