Director Of IT

Summary

Join Kyo, a leading provider of ABA therapy, as their IT leader. You will lead and mentor a team of IT professionals, overseeing key areas like endpoint management, IT operations, and API integrations. This role requires managing and optimizing technology to support Kyo's growth, partnering with leadership to develop innovative solutions, and ensuring system reliability and security. You will also oversee software development processes, champion security best practices, and collaborate with other teams. The ideal candidate has a Bachelor's degree in a related field, 10+ years of experience managing IT teams, and expertise in AWS and DevOps. The salary range is $140,000-$170,000.

Requirements

• Bachelor's degree (or equivalent experience) in Computer Science, MIS, or a related field; an advanced degree is a plus
• 10+ years of experience managing IT, Engineering, and/or Operations teams in a high-growth, cross-functional environment
• Proven experience with IT and software development operations, including planning and implementing new systems and major upgrades
• Strong expertise in business analysis, user requirements documentation, and business process mapping, with the ability to assess business needs and conduct build-vs-buy evaluations. Capable of discerning the technology landscape to procure, implement, and integrate software solutions that align with organizational goals
• 3+ years of hands-on experience managing AWS cloud infrastructure; AWS Certification is a plus
• Expertise in DevOps, including orchestration, configuration management, CI/CD, release automation, monitoring, and security
• Working knowledge of AWS services, Jira, GitLab, Node.js, and MSSQL Server; cloud-based DBA experience is a plus
• Experience with healthcare IT security, privacy, and compliance frameworks (HIPAA or HITRUST) is a major advantage
• Comfortable operating in an agile, fast-paced environment and collaborating with cross-functional teams

Responsibilities

• Lead and mentor a team of IT professionals and contractors to execute cutting-edge IT and software initiatives
• Oversee key areas including endpoint management, IT operations and administration, integration leveraging APIs (REST, SOAP, GraphQL), and ensuring peak reliability, security, and compliance in daily IT operations
• Manage and optimize technology, processes, and resources to support Kyo’s rapidly evolving IT and software landscape
• Partner with leadership to understand key company and departmental objectives, and develop strategies to achieve them through innovative solutions
• Monitor systems proactively, troubleshoot incidents, and ensure optimal capacity and availability
• Ensure timely completion of tickets and projects, maintaining high-quality standards
• Oversee build, release, and delivery processes for proprietary software products, establishing scalable and efficient procedures for development, testing, and production environments
• Work with developers and DevOps teams to architect secure, high-performance IT environments based on industry best practices
• Champion security best practices, vulnerability management, and risk mitigation, including logging, auditing, incident tracking, and disaster recovery initiatives
• Collaborate with Product and Engineering leadership to shape and refine product roadmaps
• Continuously improve SDLC processes and drive operational excellence

Preferred Qualifications

Familiarity with generative AI and its applications in automation, data analytics, and IT operations is a plus