Director of Performance

Summary

Join EvenUp as the Director of Performance to drive operational excellence and optimize productivity across the organization. As a strategic leader, you will be responsible for boosting key performance indicators (KPIs), ensuring peak efficiency in operations, and fostering a culture of accountability, innovation, and excellence in execution.

Requirements

• 6+ years of experience in an operational leadership position
• Demonstrated ability to hire and develop front-line workforce team members
• Proven experience in leading teams to achieve high levels of performance and efficiency
• Strong analytical skills with the ability to translate data into actionable performance strategies
• Demonstrated success in developing and executing plans that improve operational metrics and drive business growth
• Effective alignment of cross-functional teams to achieve shared performance goals
• A track record of doing all of the above in a fluid and fast-paced work environment, dealing with complex subject matter

Responsibilities

• Own the day-to-day performance and delivery of the legal operations team
• Lead efforts to streamline and scale operational processes, aligning them with the company’s performance goals
• Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution
• Coach and develop junior managers into effective and active leaders, driving best practices throughout the org
• Build compensation structures and incentive plans to drive optimal performance
• Ensure adherence to quality standards in the delivery process
• Develop and implement systems to monitor performance and quality
• Design and execute strategies to improve operational efficiency, productivity, and financial outcomes
• Partner with leaders across departments to identify performance bottlenecks and drive improvements
• Establish and track key performance indicators using data-driven insights to drive continuous improvements

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family
• Flexible paid time off and 10+ holidays per year
• A stipend to upgrade your home office for fully-remote roles
• 401k for US-based employees