Director of Product and Portfolio Operations

Summary

Join Accela as their Director of Product & Portfolio Operations to lead and scale the Product and Lean Portfolio Management function. This critical leadership role operationalizes strategy, ensures cross-functional alignment, and drives execution. You will build and lead systems, frameworks, and teams bridging long-term vision with daily execution, enabling clarity, agility, and measurable impact. The position requires strategic operations and portfolio leadership, program execution and delivery management, process optimization, data analysis for decision-making, tooling and infrastructure management, cross-functional alignment, and team leadership. Accela offers a competitive salary, bonus potential, and a comprehensive benefits package.

Requirements

• 10+ years of experience in product operations, program management, or agile delivery within high-growth tech or SaaS environments
• 5+ years in a senior leadership role, managing cross-functional or matrixed teams
• Proven track record leading large-scale, cross-functional product/tech initiatives from concept to delivery
• Deep experience with Agile, Scrum, SAFe, and Lean Portfolio Management
• Strong analytical skills; fluent in interpreting data and driving decisions through metrics and insights
• Highly effective communicator with the ability to tailor messaging across executives, teams, and stakeholders
• Proficiency with tools like Jira, Confluence, Aha!, and analytics/reporting platforms

Responsibilities

• Lead the design and execution of product and portfolio operations strategy aligned with company and product goals
• Translate strategic objectives into executable roadmaps, initiatives, and delivery frameworks
• Drive portfolio-level visibility, prioritization, and alignment across product and technology teams
• Oversee planning, coordination, and execution of complex, cross-functional initiatives
• Ensure on-time, in-scope, high-impact delivery of business-critical programs
• Manage dependencies, surface risks, and proactively address blockers across initiatives
• Standardize and scale operational frameworks across intake, roadmapping, planning, and delivery cycles
• Define and evolve agile product development processes that support scalability, transparency, and continuous improvement
• Maintain governance structures, compliance, documentation standards, and risk management processes
• Define and monitor KPIs to track product, portfolio, and program performance
• Collaborate with data and analytics teams to enable data-driven prioritization and executive reporting
• Create dashboards and reporting structures that provide visibility across strategic programs
• Own and evolve the product operations tech stack (e.g., Jira, Aha!, Confluence) to support scalable and efficient collaboration
• Ensure consistent usage and adoption of tools across all product and engineering teams
• Serve as a key integrator across product, engineering, design, marketing, customer success, and executive leadership
• Drive cadence and synchronization across teams, ensuring consistent planning rhythms and roadmap alignment
• Foster shared accountability through OKRs, goal tracking, and roadmap transparency
• Build, lead, and mentor a high-performing team of product operations and program leaders
• Cultivate a culture of ownership, collaboration, and operational excellence
• Champion continuous improvement and change management practices across the organization

Preferred Qualifications

• Experience in B2B SaaS, enterprise platforms, or product-led organizations
• Familiarity with machine learning, data platform, or infrastructure teams
• MBA or advanced degree in business, engineering, or related field

Benefits

• Flexible time off
• Comprehensive medical, dental, and vision plans
• Family planning benefits
• 401(k) retirement savings plan with company match
• Health savings account with company contributions
• Flexible spending account
• Life, accident, and disability coverage
• Business travel insurance
• Employee assistance programs
• Other well-being benefits
• Annual bonus target