Director, Product Management

Summary

Join Daxko as the Director, Product Management – Nonprofit and lead a product category within our portfolio of nonprofit-focused software solutions. Drive and shape the overall product strategy and roadmap, focusing on people leadership and customer impact. Mentor and manage a team of Product Managers, collaborating cross-functionally to identify opportunities and guide product releases. Set the vision and market strategy for our nonprofit product suite, developing business cases, building roadmaps, and achieving financial and customer experience goals. Execute the go-to-market strategy and ensure successful launches, adoption, and long-term customer satisfaction. Partner with various teams to bring innovative ideas to life. This role requires a strategic leader passionate about the nonprofit space.

Requirements

• Commercial product leadership – Proven success leading B2B SaaS product teams, ideally with experience in vertical software or mission-driven sectors
• Team leadership – Experience building and mentoring high-performing teams with a strong sense of ownership and accountability
• Strategic thinking – Ability to set a compelling vision and make disciplined tradeoffs in a fast-moving environment
• Market expertise – Understanding of nonprofit operations, funding models, and service delivery to shape relevant, high-impact products
• Customer advocacy – A deep appreciation for the customer voice and a commitment to solving their problems through intuitive, scalable software
• Cross-functional execution – Strong partnership skills with Engineering, Sales, Marketing, Support, and Customer Success to drive product outcomes
• Results orientation – Focus on measurable impact and continuous improvement
• Bachelor’s degree in Business Administration, Marketing, Engineering, or related field
• 8+ years of experience in B2B SaaS Product Management, ideally with some exposure to nonprofit or vertical markets
• 3+ years of direct people management experience
• Excellent communication and presentation skills, with the ability to influence at all levels
• Willingness to travel up to 25%

Responsibilities

• Build and lead a high-performing product team by mentoring Product Managers and aligning their work with organizational goals
• Own the financial performance of the nonprofit product portfolio (bookings, revenue, retention), providing insights and recommendations to improve outcomes
• Drive pricing, packaging, and new product development strategies to maximize customer value and business growth
• Champion customer needs and translate feedback into actionable product strategies
• Shape and continuously improve the product development methodology based on industry best practices
• Evangelize the product vision internally and externally, building cross-functional alignment around strategy
• Develop and maintain a roadmap that balances customer needs, business priorities, and long-term innovation
• Define and monitor KPIs to evaluate product performance and team effectiveness
• Stay abreast of trends and changes in the nonprofit and member-based organization space to inform market strategy

Preferred Qualifications

Product management certification (e.g., Pragmatic, AIPMM, etc.) preferred

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work