Senior Director of Product Operations

Summary

Join AlphaSense as a Senior Director/Head of Product Operations and lead the optimization of product strategy and investment decisions. Reporting to the SVP of Product, you will establish and enhance the product operations function, ensuring data-driven, customer-centric choices. As a key member of the R&D leadership team, you will partner with executive leaders to define product strategy. This role is crucial for improving team efficiency, scaling operations, and maximizing product investment impact. The position offers a competitive salary, performance-based bonus, equity, and a comprehensive benefits package. Location is remote or hybrid, with a preference for New York City.

Requirements

• 12+ years of experience in business strategy and operations, product strategy and operations, or a related field within a B2B SaaS environment
• Proven track record of establishing and scaling product operations functions and teams in a high-growth or enterprise setting
• Deep understanding of product portfolio management, investment decision-making, and operational excellence
• Strong analytical skills with experience capturing and leveraging data and insights to drive decision-making
• Exceptional communication and influencing skills, with the ability to engage and align executive leadership and cross-functional teams, especially within the context of a high-growth software organization
• Experience implementing best-in-class tools and frameworks to improve product operations effectiveness
• Passion for building high-performing teams and fostering a culture of continuous improvement

Responsibilities

• Drive a systematic approach to evaluating, prioritizing, and aligning product investments with business objectives, market opportunities, and customer needs
• Define and maintain a structured portfolio of product features and workflows, ensuring visibility and strategic alignment across teams
• Establish and scale frameworks, tools, and processes to optimize product development efficiency and cross-functional collaboration
• Improve product lifecycle management practices to drive execution excellence
• Develop and maintain robust product analytics, dashboards, and reporting mechanisms to track performance, adoption, delivery efficiency, and customer success
• Build and maintain strong partnerships across Product, Engineering, Sales, Go-To-Market, Product Marketing, and Customer Success teams
• Ensure a customer-centric approach to decision-making by continuously refining feedback loops and prioritization frameworks
• Develop a structured approach to integrating qualitative and quantitative customer insights into the product development process

Benefits

• Base Compensation Range: $250,000 — $300,000 USD
• Performance-based bonus
• Equity
• A generous benefits program