Director of Product, Growth

Summary

Join Jobber as their Director of Product and lead a team focused on accelerating customer acquisition, deepening product adoption, and strengthening customer retention. This remote-first role, based in Canada or the US, requires deep expertise in product management and a proven track record of scaling growth-focused product teams. You will define and champion a product-led growth strategy, lead and develop a team of product managers, and collaborate with cross-functional stakeholders. Success in this role involves customer obsession, data-driven decision-making, and a commitment to experimentation. Jobber offers a competitive compensation package, including extended health benefits, retirement savings plan matching, stock options, and professional development opportunities.

Requirements

• Deep expertise in Product Management, with a strong track record of leading and scaling growth-focused product teams
• Experience in driving product-led growth strategies that deliver measurable results across customer acquisition, activation, retention, and monetization
• Passion for leveraging customer insights, data analysis, experimentation, and creativity to drive growth outcomes
• Ability to thrive collaborating with cross-functional stakeholders, aligning teams toward shared goals, and clearly communicating strategic decisions
• Proven ability to inspire and develop teams, creating an environment where team members are empowered, motivated, and set up for success
• Comfort navigating ambiguity, setting clear priorities, and executing with speed and purpose

Responsibilities

• Define, own, and champion a clear and compelling product-led growth strategy
• Align cross-functional teams around key initiatives that drive acquisition, activation, retention, and expansion
• Lead, coach, and develop a team of high-performing product managers, fostering a culture of experimentation, customer obsession, data-driven decision-making, and accountability
• Deeply understand the home services industry, our customer segments, and their biggest pain points to develop high-impact product experiences that drive measurable customer value and loyalty
• Champion a rigorous experimentation culture by defining clear metrics, evaluating performance, and continually optimizing experiences based on quantitative insights and qualitative feedback
• Partner closely with senior leaders across Marketing, Sales, Customer Success, Engineering, Data Science, and Design to ensure alignment, prioritize effectively, and accelerate execution
• Ensure the product growth organization sets ambitious yet achievable goals and consistently delivers results through rigorous prioritization and execution discipline

Preferred Qualifications

• Prior experience in vertical SaaS or SMB-focused products
• Experience implementing AI-based applications across mobile and web
• Familiarity with modern product analytics and experimentation platforms

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
• To work with a group of people who are humble, supportive, and give a sh*t about our customers