Director of Product Management

Summary

Join Firefly Health, a revolutionary healthcare company, as a Director of Product Management, Health Plan! You will play a pivotal role in shaping health plan products and services, collaborating with cross-functional teams. Lead the entire product development lifecycle, from ideation to launch and iteration. Develop a deep understanding of Firefly’s health plan offerings and champion a member-first approach. Collaborate with stakeholders to design and deliver innovations that improve outcomes and member experience while reducing costs. Work with Marketing to develop collateral. This is a primarily remote role with occasional travel.

Requirements

• 7+ years of experience in product management, preferably in health plans, healthcare technology, or tech-enabled services
• Strong ability to translate business needs into actionable solutions and roadmaps
• Proven track record of launching and managing successful healthcare-related products in a fast-paced startup or growth-stage company
• Experience working with agile development methodologies and cross-functional teams
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and collaboration abilities, with the ability to influence stakeholders at all levels
• Familiarity with healthcare regulations (e.g., ERISA, HIPAA, etc.), data analytics tools, A/B testing, and user research methodologies

Responsibilities

• Lead the end-to-end product development lifecycle, from ideation and requirements gathering to prioritization, launch and iteration
• Develop a deep understanding of Firefly’s health plan offering, including key value propositions and opportunities for market differentiation
• Champion a member-first approach, leveraging user research, feedback loops, and engagement metrics to optimize plan offerings and service delivery
• Collaborate with crossfunctional stakeholders to design and deliver innovations to our plan offering and operations which improve outcomes and member experience while reducing total cost of care
• Work with Marketing to develop collateral for external use & internal training

Preferred Qualifications

Experience in health plan administration, provider network management, or member engagement solutions is a plus

Benefits

• Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions
• This role, which is primarily remote, will require travel several times a year for planning and team building