Director of Product Management

Summary

Join Moniepoint Inc., Africa's leading financial ecosystem, as a Director of Product Management. This highly visible role demands building, running, and owning a product's performance throughout its lifecycle. You will manage a team, achieve product KPIs, and prioritize initiatives for efficient execution. The role requires close collaboration with customers, internal stakeholders, and regulatory bodies. You will be responsible for user research, product development, and analytics, ensuring alignment with customer needs and business objectives. Success in this position requires strong leadership, technical understanding, and exceptional communication skills.

Requirements

• The candidate must have a bachelor’s degree
• The candidate must have 8+ years of experience, of which 5+ must be directly in product management
• The candidate must have worked in dynamic, high-growth tech or finance environments, with experience managing technical products and cross-functional teams
• The candidate must have shown clear evidence of self-driven entrepreneurialism
• Domain experience (where applicable- to be advised on a case-by-case basis)
• Understanding of web, mobile and backend technologies, and experience having technical discussions with engineering teams
• Strong proficiency in gathering data, interpreting it, and using data to prioritise initiatives and get internal buy-in
• Expertise in user experience. Preferably within a fintech, banking or technology organisation
• The candidate must have worked in clear leadership positions, taking sole ownership for achieving overall business outcomes involving a number of stakeholders- internal and external
• Experience in creating a roadmap and prioritising in an environment with numerous stakeholders
• Proficiency in various user research techniques
• Proficiency in various user usability testing techniques
• Proficiency in various user data analysis tools and techniques
• Experience making sense of ambiguous environments, to deliver measurable results through effective problem-solving
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills
• High bandwidth & organisational skills
• Strong experience in a dynamic product management role
• Ability to efficiently manage and juggle multiple responsibilities
• Excellent at communicating complex ideas and owning product narratives
• Experience in working with several cross-functional teams- engineering, marketing, legal, etc
• A collaborative team player, who can lead from the front, but also be willing and able to roll your sleeves up and get your hands dirty
• Excellent planning , Problem solving and strategic Thinking skills

Responsibilities

• Take ownership of the KPIS, and achieve associated goals for the product
• Prioritise and execute initiatives to achieve the product’s goals in the fastest and most efficient way possible
• Provide highly effective management to each of the individuals in your team, to drive maximum performance
• Create, plan and execute user research to drive business outcomes
• Systematically create and explore opportunities and solutions for ideas that solve customer problems, deeply understanding the competitive context and data underpinning the product
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer stickiness and increase revenue
• Ensure any initiatives taken forward to build are clearly defined and tested, such that engineering resources are focused on building, optimising and maintaining products that deliver maximum impact
• Ensure the product being delivered is in line with the customer's current and future expected requirements
• Define, set up and monitor key product KPIs and goals in line with the business objectives
• Generate insights and recommendations based on product usage and act upon them to optimise the product through its full lifecycle
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Work closely with technical teams to manage technical debt, deal with technical issues and ensure the ongoing technical health of the company
• Work closely with marketing in designing awareness, sales and go to market campaigns

Preferred Qualifications

We have a strong preference for candidates with degrees in a technical field

Benefits

• Pension
• Health insurance
• Annual bonus
• Plus other benefits