Director of Project Management

Summary

Join Urban Insight, a leading digital agency, as their Director of Project Management! This remote, management-level position requires 15+ years of progressive project management experience, with a focus on website design and development. You will lead and grow a team of project managers, oversee project delivery, and ensure client satisfaction. The ideal candidate possesses strong leadership, coaching, and client presentation skills, along with proficiency in project management tools and Drupal/WordPress. This role offers a chance to shape the PMO, contribute to strategic direction, and advance your career within the company. Urban Insight provides a supportive, flexible work environment with competitive compensation and benefits.

Requirements

• Minimum of 15 years of progressive project management experience, with the majority in website design and development
• Minimum of 7 years of experience working at a digital agency or consulting firm
• Strong leadership, coaching and management skills
• Robust client presentation skills
• Proficiency with Drupal and/or WordPress
• Proficiency in Project Management tools, e.g. JIRA, Parallax, Airtable or similar
• Ability to prepare concise and clear professional memos and documentation
• Bachelor's degree in a related field
• For remote work: Previous experience successfully working remotely, and physical location in the U.S

Responsibilities

• Coach, develop and grow our Project Management team
• Lead weekly team meetings and project capacity planning
• Scale and structure department with the growth of UI
• Implement and/or improve PMO best practices and appropriate infrastructure; scale with Urban Insight
• Provide oversight for the end to end PM services (change orders, client communications, core PM artifacts, etc.)
• Oversee the successful delivery of all projects
• Ensure client satisfaction and that projects are completed in scope, on time and within budget
• Project Manage a small portion of Urban Insight’s projects (i.e., this role has billable components)
• Work with the management team to set the strategic direction of the organization
• Participate in sales processes; own estimation sub-process
• Collaborate effectively cross-departmentally, e.g. with Sales, Creative, Development
• Partner with COO / Operations to implement infrastructure dependent on PM Dept

Preferred Qualifications

Applicants with digital agency, project management leadership (e.g. scaling the PMO), client-facing experience will be prioritized

Benefits

• Paid time off (20 Accrued PTO Days)
• Holiday time off (10 days per year)
• Health insurance (95% employer-paid for Employee)
• Dental insurance (95% employer-paid for Employee)
• Vision insurance (95% employer-paid for Employee)
• Short Term Disability (100% employer-paid for EE's outside of CA)
• Company-sponsored 401(k) plan with employer match (after 60 days)
• Supported Learning & Development
• Work from any location in the US, available 9am - 5pm in any US time zone
• This position is available for fully remote (US Only), partially remote (a few days in the office) or in-person in our LA Office