Director of Client Strategy & Value Realization

Summary

Join Simbe as the Director of Client Strategy & Value Realization, a key leadership role driving the integration and optimization of Simbe’s robotics and AI technologies in retail. This strategic role blends advisory services, executive client relationship management, and internal collaboration to create tailored solutions maximizing ROI. You will partner with senior retail executives, building trust and leading transformative initiatives aligning with Simbe’s technology and client goals. Responsibilities include strategic retail operations advisory, client strategy development, business case development and value realization, and commercial enablement. The position requires significant travel (40-60% on-site with clients). Simbe offers a competitive salary ($150,000 - $250,000 annually) and values a results-driven, empathetic, transparent, agile, innovative, and leadership-focused work environment.

Requirements

• Bachelor’s degree in Business, Technology, or related field; masters preferred
• 10 years’ experience in strategic consulting, retail technology, or a leadership role within the retail sector, with a proven track record in retail or consumer goods sectors
• Expertise in digital transformation projects, with an emphasis on integrating new technologies into established retail operations
• Strong strategic thinking and problem-solving skills, capable of conceptualizing and implementing innovative solutions that address complex business challenges
• Exceptional analytical, organizational, and project management skills
• Advanced interpersonal and communication skills, capable of effectively engaging with and influencing senior executives and building strong professional relationships
• Experience in managing cross-functional teams and multi-stakeholder environments
• Demonstrated success in managing large-scale projects and client relationships
• This role requires significant travel, with the expectation of being on-site with clients 40-60% of the time to effectively manage projects and stakeholder relationships

Responsibilities

• Facilitate a comprehensive consultative process to understand client-specific challenges and objectives, developing tailored retail strategies that optimize using Simbe’s technology
• Provide strategic advisory services to senior client executives, focusing on integrating Simbe’s technology within their existing operational frameworks to maximize efficiency and effectiveness
• Develop change management programs that support the adoption of technology, streamline operational changes, and enhance employee engagement
• Lead Joint Business Planning sessions with key clients to create strategic roadmaps that enhance technology adoption and operational integration
• Drive the prioritization of use cases and the development of capability roadmaps that are aligned with clients' long-term strategic goals
• Utilize business casing to design initiatives that accelerate client adoption, optimizing the use of Simbe’s technologies for rapid value
• Establish robust performance metrics to evaluate and communicate the impact of Simbe’s solutions on client operations, linking technology implementation directly to business outcomes
• Equip Simbe’s sales and marketing teams with deep industry insights, empowering them to effectively communicate the benefits and value of Simbe’s offerings
• Act as a thought leader, guiding the broader organization on retail industry trends and best practices
• Manage the expansion of Simbe’s technology within client operations, adapting implementation strategies to achieve aligned outcomes and phasing
• Help clients weave Simbe’s technology into their overarching strategic priorities, addressing overlapping initiatives and guiding significant operational changes beyond mere technology implementation

Benefits

$150,000 - $250,000 a year