PetLab Co. is hiring a
Director of Retention, Remote - United States
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Director of Retention
🏢 PetLab Co.
💵 $150k-$175k
📍United States
Please let PetLab Co. know you found this job on JobsCollider. Thanks! 🙏
Summary
The job is for a Director of Retention at PetLab Co., a rapidly growing DTC pet supplements company. The role involves maximizing customer LTV by unifying and optimizing multi-channel retention efforts across various platforms, including web, email, sms, app, phone, and direct mail.
Requirements
- In-depth digital retention experience across email, sms and app
- Natural team leader who sets targets and holds everyone accountable to deliver
- Collaborates across brand, acquisition, product, tech, etc. to drive execution
- Innovating retention strategies that work across multiple channels
- Extremely data-driven and adept at monetizing high-value segments
Responsibilities
Maximize customer LTV by unifying and optimizing multi-channel retention efforts across web, email, sms, app, phone, and direct mail
Benefits
- Health/Dental/Vision/Disability/Life + 401k + 20 Days PTO
- Remote work, flexible hours (8:30 a.m. to 5:30 p.m. ET with some flexibility based on location)
- Culture: Think Fast, Move Fast, Learn Constantly… and Have Fun!
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Please let PetLab Co. know you found this job on JobsCollider. Thanks! 🙏