Pepper is hiring a
Senior Director of Growth & Retention Marketing, Remote - United States

Summary

The job is for a Sr. Director of Growth & Retention Marketing at Pepper, a fast-growing DTC intimate apparel brand. The role involves managing budget and media mix, leading growth marketing, content engine, retention marketing, customer strategy, cross-functional collaboration, technology/vendor management, and team management.

Requirements

• 10+ years of Growth & Retention Marketing experience at fast-growing, beloved DTC consumer brands with high SKU count
• Proven ability to bridge Growth & Retention Marketing teams’ performance to optimize profit-focused KPIs impacting company’s bottom-line metrics
• Strong financial acumen and with deep experience in forecasting budgets/sales at channel and inventory levels

Responsibilities

• Budget & Media Mix Management
• Lead the Growth/Acquisition Marketing team
• Creative storyteller who knows how to use customer insights and product knowledge
• Lead the Retention/CRM Marketing team
• Passionate and skilled at turning transactional data into meaningful customer cohorts
• Cross-Functional Collaboration
• Own the evaluation and ongoing maximization of value/ROI we derive from each Growth & CRM platform and vendors
• A passionate and thoughtful manager to team members

Benefits

• Company matched 401K plan up to 3%
• 100% company covered option for medical, vision, dental insurance premiums
• Flexible remote work location
• Flexible and generous vacation policy
• Paid parental leave for qualifying employees
• Health & wellness monthly stipend
• Employee discount for Pepper product
• Have a huge role in the growth of a company with a meaningful mission