Director of Revenue Operations

Summary

Join Tremendous, a fast-growing, profitable, and fully remote company, as their Director of Revenue Operations. You will be responsible for owning the processes and infrastructure that empower Go-To-Market teams to achieve their ambitious goals. This role involves managing the GTM tech stack, identifying and reporting on critical KPIs, setting rules of engagement for sales, CS, and marketing teams, and optimizing all aspects of the pipeline process. You will collaborate with GTM leadership, own and optimize the sales technology stack, use data to optimize the customer lifecycle, own Go-to-Market reporting, guide the development of forecasting models, set rules of engagement across sales teams, and own the process for tracking and paying sales commissions. This is an ideal opportunity for a data-driven leader who thrives in a fast-paced environment and is excited to develop and implement their vision for GTM systems and processes.

Requirements

• 5+ years of experience working in revenue or sales operations
• Experience owning systems operations projects end-to-end—from defining requirements through to implementation
• Strong analytical skills, with experience building reporting in common BI tools
• Ability to turn data into actionable insights that drive decision-making and performance
• Proven track record of driving revenue growth and operational efficiency
• A hands-on approach and a willingness to dive deep into the details
• Ability to deliver results in a fast-paced startup environment
• Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources
• Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind
• Experience with CRM automation tools such as Hubspot, Salesforce, Outreach, and other revenue-focused platforms

Responsibilities

• Collaborate with GTM leadership on the most critical process, resource, and tooling needs
• Own and optimize the sales technology stack, including CRM and customer engagement tools
• Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal
• Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making
• Guide and own development of forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn
• Set rules of engagement across sales teams with clear responsibilities and opportunity ownership
• Own the process and tooling for tracking and paying sales commissions

Benefits

• Competitive pay, equity and benefits
• The base salary for this role is $180,000 - $220,000
• We're a remote company
• Work from wherever you want in the Americas