Director of Revenue Operations

Summary

Join Wunderkind, a performance marketing solution leveraging AI and data to help brands acquire and retain customers. As a Revenue Operations Manager, you will forecast, report, and analyze performance, ensuring data hygiene and efficient execution across sales, marketing, and customer success teams. You will also support operational processes, provide guidance to junior team members, and act as a key operational leader in major GTM initiatives. This role requires strong analytical and leadership skills, proficiency with various tools, and experience in a high-growth SaaS environment. The ideal candidate will have a Bachelor's degree and 8+ years of relevant experience. The base salary range is $120,000 to $135,000.

Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or related functions in a high-growth SaaS environment; MarTech experience preferred
• Strong command of GTM analytics, forecasting, pipeline management, and sales process optimization
• Proficiency with Salesforce (or similar CRM), BI/reporting tools (e.g., Looker, Tableau), and advanced Excel/Sheets
• Proven ability to lead cross-functional projects and influence stakeholders across departments
• Experience managing or mentoring junior team members in an operations or analytics function
• Highly organized, analytical, and adaptable in a fast-paced environment
• Bachelor's degree required; MBA or relevant advanced degree is a plus

Responsibilities

• Own and continuously improve the new business forecasting process in collaboration with GTM leaders
• Develop and maintain performance dashboards, reports, and analytics to track progress against key targets and KPIs
• Implement and enforce processes to maintain strong data hygiene from lead acquisition through closed-won deals
• Collaborate with systems and data teams to ensure GTM tools (e.g., CRM, marketing automation) are integrated, reliable, and optimized for data accuracy and accessibility
• Ensure data, tools, and workflows support efficient execution across sales, marketing, and customer success teams
• Maintain and optimize processes for account and contact data enrichment and management
• Analyze cohort- and segment-level performance to support GTM decision-making and resource allocation
• Identify and address process bottlenecks or friction points across the GTM funnel to improve efficiency and conversion
• Partner with the organization's HR Business Partner (HRBP) to provide GTM performance insights that inform broader organizational performance management initiatives
• Provide guidance, coaching, and day-to-day support to junior Revenue Operations team members to develop their skills and ensure high-quality execution of operational tasks
• Act as a key operational leader in the rollout of major GTM initiatives including product launches, M&A integrations, and strategic pivots
• Assess and align sales processes, reporting frameworks, and operational systems with evolving business goals
• Partner with cross-functional stakeholders (Sales, Marketing, Customer Success, Finance, Product) to ensure effective execution of key initiatives

Benefits

The base salary range for this role is 120,000 to 135,000