Director of Sales

Summary

Join NeuraFlash, a rapidly growing consulting partner for Amazon and Salesforce, as their Director of Sales. This leadership role focuses on building and scaling the Amazon Connect sales team and practice. You will aggressively engage Amazon's sales and partner teams to drive sales opportunities and build a best-in-class sales organization. The position requires close collaboration with various NeuraFlash teams, including Marketing, Sales Engineering, Product Management, and more. Success in this role demands proven sales leadership experience, particularly within the contact center/telephony ecosystem, and a strong existing Amazon network. NeuraFlash offers a flexible work environment with remote and in-person options, emphasizing collaboration and a positive work culture.

Requirements

• Proven ability to create high performing sales teams and lead them to success
• Excellent presentation and communication skills
• A self-starter that can thrive in a fast paced and dynamic start-up environment
• 4+ years of Sales Leadership Experience
• Willing to travel up to 50% of the time if needed

Responsibilities

• Build and leverage your Amazon Connect Sales network as well as Salesforce (focused on voice) to drive sales and pipeline with Amazon Connect and Service Cloud Voice and, most importantly, help NeuraFlash quickly become the go-to partner for the Amazon Connect team and Amazon customers
• Cultivate and expand our awareness and business partnership with Amazon Executives, Account Execs, Amazon Connect Overlays, SEs and Amazon product leadership
• Engage and collaborate along with our leadership with the Amazon Connect product and partner team to help with our brand with Amazon and their customers
• As we scale the practice, recruit and hire top sales talent to increase our coverage and mind share with the Amazon Connect team
• Partner with NeuraFlash’s Director of Marketing to create a strong marketing plan to create high awareness within the Amazon Connect team and marketplace. This includes helping create continuous innovative/differentiated content for Amazon Connect including videos, solution packages, customer win stories, and exciting content
• Partner with NeuraFlash’s Director Of Sales Engineering to create a white glove partner sales model with velocity for the Amazon Connect sales team
• Partner with NeuraFlash Product Leadership and Marketing team on products, assets and solution packages for Amazon Connect portfolio
• Partner with our Amazon Connect/Service Cloud Voice delivery team to establish best practices so we can estimate, deploy, and have strong CSAT on our projects.  It’s critical we establish great references early on and then increase with our new logos and land/expand initiatives
• Partner with NeuraFlash L&D and HR teams to help with identifying right skills for hiring based on market trends and establish a strong certification plan so we can move up partner levels within Amazon at a brisk pace
• Partner with our NeuraFlash Managed Services team to create recurring revenue opportunities within our Amazon Connect customers

Preferred Qualifications

• The ideal candidate will have experience in the contact center/telephony space, have an existing Amazon network and been in the Salesforce ecosystem
• Salesforce experience (especially Service Cloud) a big plus

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!