Director, Sales Operations

Summary

Join 3Pillar Global as their dynamic Director of Sales Operations, leading and optimizing the sales operations function to drive revenue growth and enhance operational efficiency. This pivotal role requires aligning sales strategies with business objectives, leveraging data-driven insights for measurable outcomes, and collaborating with cross-functional teams. The ideal candidate will have a proven track record in revenue operations, data strategy, and team leadership. Responsibilities include developing and implementing sales operations strategies, leading pipeline optimization and forecasting, streamlining sales processes, mentoring a high-performing team, and analyzing sales performance metrics. 3Pillar offers a flexible work environment, a global team, and a focus on employee well-being, including generous time off and professional development opportunities.

Requirements

• Extensive experience in sales or revenue operations, with a focus on data strategy and process optimization
• Proven track record in designing and implementing automated reporting solutions
• Expertise in Salesforce, Power Query, and other sales technologies
• Strong leadership and team development skills
• Analytical mindset with the ability to translate data into actionable insights

Responsibilities

• Develop and implement sales operations strategies that align with organizational goals
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Client Services, to ensure seamless alignment and execution
• Lead efforts in pipeline optimization, strategic forecasting, and ARR (Annual Recurring Revenue) reporting
• Ensure data integrity and governance across CRM systems and reporting tools
• Streamline sales processes to enhance efficiency and scalability
• Oversee the implementation and optimization of sales technologies, including Salesforce and other tools
• Mentor and develop a high-performing sales operations team
• Foster a culture of continuous improvement and collaboration
• Analyze sales performance metrics to identify trends and opportunities
• Provide actionable insights to drive decision-making and improve sales outcomes
• Evaluate and enhance the sales tech stack to support scalability and efficiency
• Leverage tools like Gong and Power BI to provide real-time insights and drive productivity
• Quickly build and deploy sales dashboards for real-time performance tracking
• Partner with leadership to address immediate operational challenges and opportunities

Benefits

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both
• From interviews to onboarding, we embody a remote-first approach
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday
• Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing
• Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries