Director Of Sales Operations

Summary

Join Longbow Advantage as the Director of Sales Operations and oversee all aspects of sales operations, ensuring the sales team has the necessary structure, data, and tools for success. You will lead efforts to optimize and innovate sales processes, manage data-driven insights, and create scalable solutions. This role requires a strategic thinker with a hands-on approach, excelling in a high-growth environment. Responsibilities include sales strategy and planning, operational excellence, data analysis, technology management, cross-functional collaboration, sales enablement, and team development. The ideal candidate possesses extensive sales operations experience, strong analytical and technical skills, and influential leadership capabilities.

Requirements

• 7+ years of Sales Operations experience, with a proven track record in a software, technology, or consulting environment
• At least 3 years’ experience building and scaling sales operations functions
• Strong strategic thinking skills with a deep analytical mindset and proficiency in analyzing sales data
• Ability to translate complex data into clear, actionable insights
• Advanced experience with CRM software (e.g., Hubspot, Salesforce), data visualization tools (e.g., Tableau, Power BI), and other sales tech stack components
• Strong Excel and data modeling skills
• Demonstrated ability to design and optimize sales processes, balancing efficiency with customer experience
• Ability to lead and influence cross-functional teams and communicate effectively with executive leadership
• A proactive problem-solver who thrives in a fast-paced, evolving environment with a focus on continuous improvement and scalability

Responsibilities

• Collaborate with Sales Leadership to define and execute sales strategy, forecast accurately, and develop territory, quota, and compensation plans that align with business goals
• Partner on annual and quarterly planning to optimize for growth
• Drive continuous improvement across all sales processes, from lead management to deal closure
• Identify and implement best practices that increase productivity and reduce friction, ensuring the sales process is efficient, scalable, and customer-centric
• Oversee analytics and reporting functions, providing actionable insights to the Sales and Executive teams
• Develop and maintain dashboards, KPIs, and reports that offer visibility into sales performance, pipeline, and forecasting accuracy
• Lead the management of CRM and other sales tools, ensuring seamless integration, data accuracy, and user adoption
• Work with IT and other stakeholders to evaluate, select, and implement new technologies that enhance sales productivity and reporting capabilities
• Act as a critical liaison between Sales and other departments, including Marketing, Product, Finance, and Customer Success, to ensure alignment on key initiatives, product launches, and client solutions
• Facilitate smooth information flow and collaboration to support end-to-end revenue generation
• Partner with Sales Enablement to develop training, onboarding, and continuous learning programs that equip the sales team with tools, resources, and knowledge to succeed
• Oversee the creation of sales playbooks, competitive insights, and other assets that drive sales effectiveness
• Build, mentor, and develop a high-performing Sales Operations team, fostering a culture of collaboration, continuous improvement, and data-driven decision-making

Benefits

• Supportive work environment
• Work/life balance
• Competitive Salary
• 4-weeks of paid vacation
• 6 paid sick days, 2 paid personal days per year
• Excellent health and dental benefits, eligible as of your first day!
• Group RRSP/401k Matching
• Work from Home