Director of Solutions Engineering

Summary

Join our team as a key member of the sales team to lead technical pre-sales activities for new logo acquisition and expansion, utilizing SpotMe products with tailored approaches to customer use cases and value proposition across key verticals.

Requirements

• Bachelor's in science, technology, engineering or mathematics
• 3+ years in a client-facing role at a growth/scale-up stage SaaS company
• Familiarity with CRM, marketing automation, video and event management products such as Adobe Marketo, Oracle Eloqua, Veeva, Salesforce Pardot/Marketing Cloud
• Comfortable working within a dynamic, changing, and challenging environment within a hands-on team, and work extensive and unconventional hours
• Track record leading technical sessions with customers and decision-makers
• Fluency in English, written and spoken; German/French are a plus
• Excellent verbal/written communication/presentation skills

Responsibilities

• Demo SpotMe products with a tailored approach to the customer use cases and value proposition across key verticals (life sciences, professional services, technology)
• Provide technical pre-sales and solution engineering support to the sales team, capturing, researching and documenting the customer use cases and technical requirements, and designing a compelling solution, from the initial lead to the deal closure (with support from product and engineering teams)
• Create supporting assets for key deals, such as videos of important capabilities, and presentations outlining user experience, data and system integrations, data flows, security concepts and overall value of the solution
• Drive technical discovery sessions with customers by addressing all buying persona with a detailed implementation plan, including event management, marketing operations, data & analytics, IT and information security (with support from sales leadership, product, engineering, legal and information security teams)