Summary

Join Imagine Pediatrics as the Director, Partner Success to drive client engagement and growth in a newly created department. Collaborate with cross-company teams to build strategic account plans, manage contractual requirements, identify new growth opportunities, and support joint operating committee meetings. The ideal candidate is passionate about serving children with medical complexity, has functional experience with client-facing teams, understands the healthcare ecosystem, and possesses a commercial mindset.

Requirements

Strong relationship builder, passionate about serving children and their families with medical complexity
Functional experience with client-facing teams and responsibility for driving business results
Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans
5+ years experience in a client-facing/client success role, preferably with health plan clients
Must possess a ‘commercial mindset’ to help the company meet its high growth goals
Demonstrated ability/flexibility to work cross-functionally in a fast-growing company
Strong critical thinking and problem solving skills
Successful track record of leading and scaling teams
Willingness to travel (20-30%)

Responsibilities

Responsible for the growth, health, and success of Imagine Pediatrics client partnerships
Lead development of a cross-company Strategic Account Plan for our key client partnerships
Build and maintain strong and lasting partner relationships
Track and manage contractual requirements to ensure deliverables and reporting are timely and accurate
Collaborate with the market teams to support Joint Operating Committee meetings
Identify new growth opportunities in collaboration with business development

Benefits

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave

Imagine Pediatrics is hiring a Director, Partner Success