Director, Payments Partnerships

Summary

Join Toast, a leading restaurant platform company, as a Business Development and Partnerships professional. You will play a key role in developing and managing strategic partnerships to enhance Toast's product and fintech ecosystem. Responsibilities include negotiating contracts with enterprise customers and payments partners, driving business development initiatives, and collaborating with internal stakeholders. This position requires extensive experience in business development, partner management, and the payments industry. The ideal candidate possesses strong negotiation skills and the ability to navigate complex situations. Toast offers a competitive compensation and benefits package, including a base salary range of $165,000 - $264,000, plus additional cash compensation, equity, and benefits.

Requirements

• 10+ years of business development and/or partner management experience, preferably working at or with Fintechs serving the enterprise space
• 4+ years of payments industry experience, preferably with Fintechs, acquirers or payments networks
• A proven track record of working effectively in a product and customer first technology company with rapid change and growth
• Strong negotiation skills, direct experience with (and enjoyment of) complex contractual negotiations
• Prioritization and the ability to navigate competing demands and complex problems

Responsibilities

• Manage strategic partnerships with key payments partners (e.g., Enterprise, Wallets, Networks)
• Manage contractual negotiations with enterprise customers, representing the Fintech payments business and ensuring standards across key contractual terms
• Drive business development efforts with wallets (e.g., Apple Pay) and payments networks in the US
• Foster, negotiate and execute joint initiatives to launch new and improve existing products and services to benefit Toast’s customers
• Establish strong relationships with key decision makers at partner organizations; articulate the Toast value proposition, gain an understanding of partner goals and craft mutually beneficial strategies
• Work cross-functionally with internal stakeholders (such as product, engineering, legal, compliance, program management and partner operations) on the design and execution of partnership strategies

Preferred Qualifications

Bonus for merchant negotiation experience

Benefits

• Competitive compensation and benefits programs
• Base salary range: $165,000 — $264,000 USD
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity