Director, Performance Strategy & Operations

Summary

Join StackAdapt as the Director of Performance Strategy & Operations and lead a team focused on delivering exceptional performance to our global customer base. You will build a center of excellence for high-volume campaign execution, develop industry-leading trading and optimization tactics, and serve as a thought leader in campaign optimization across various channels. This role requires deep platform expertise, a passion for operations, and the ability to communicate complex concepts effectively. You will collaborate with Sales, Account Management, Product, and Marketing teams. Success demands a data-driven approach, customer obsession, and a growth mindset. StackAdapt is a Remote First company, open to candidates in the US or Canada.

Requirements

• 8 years of leadership experience in client-facing roles focused on campaign management, trading, optimization or analytics
• A natural leader and motivator of people with a collaborative, remote team approach
• Excellent written and verbal communication skills
• Proven track record working across organizational boundaries to get things done
• Demonstrated ability to bring teams together to solve complex problems
• Compelling ability to tell stories from data
• Proven analytical abilities demonstrated through academic achievement or work experience
• Highly organized with strong attention to detail
• Energized by problem-solving under pressure

Responsibilities

• Lead, develop, and inspire a team to execute a high volume of programmatic advertising campaigns, leveraging industry-leading measurement and optimization best practices
• Consult with Sales and Client Services to create durable growth strategies that deliver on the client’s goals and objectives
• Develop trading and optimization best practices, including training collateral and internal resources; define the future of the trading discipline for the company and programmatic ecosystem
• Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers
• Lead process improvements that increase customer retention and increase efficiency and speed within the team
• Foster a culture of collaboration and knowledge-sharing among team members and cross-functional stakeholders
• Track and analyze metrics and KPIs to measure the effectiveness of team processes and identify areas for improvement

Preferred Qualifications

• Insatiable curiosity for how things work and a passion for continuous improvement; Six Sigma or Lean experience is a plus
• Media experience, including programmatic trading experience is highly preferred
• Vendor management experience is a plus

Benefits

• Highly competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!