Director, Business Operations & Strategy

Summary

Join Spring Health, a rapidly growing mental healthcare company, as a Corporate Development and Strategy professional. Reporting to the Senior Director, you will tackle high-leverage business problems, leveraging data-driven insights to inform key decisions. You will build and drive processes, collaborate with stakeholders, and stay abreast of industry trends. The ideal candidate possesses 5-7 years of experience in consulting, investment banking, or corporate strategy, with experience at a hyper-growth startup. A competitive salary, stock options, benefits, and incentive pay are offered. Spring Health is committed to building a diverse and inclusive workplace.

Requirements

• 5 - 7 years experience, with experience in consulting, investment banking, or corporate strategy required
• 1 - 2 years of operating experience at hypergrowth start-up
• BA or BS degree
• Critical Thinking and Analytical Rigor: Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights
• Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results
• Creativity and Innovation: Challenge the status quo and think outside of the box to solve problems and break barriers in ways that have never been done before
• Grit and Resilience: Maintain strength, command, and optimism in the face of competing priorities and people challenges to get the job done

Responsibilities

• Leverage data-driven insights and business intelligence from all parts of the business to help senior leadership and business owners make important decisions
• Parachute into any problem area, dig in, and fix it
• Help build and drive processes by developing plans on how to best use resources including people, technology, capital and creating organizational structures, processes, and tools to achieve, measure and optimize outcomes
• Communicate and collaborate with various stakeholders to align and mobilize teams on the most critical company objectives and opportunities
• Continuously stay abreast of external trends, benchmarking, and best-in-class business practices to implement strategy, sustainable solutions

Preferred Qualifications

• Top tier consulting firm experience
• Healthcare experience
• MBA

Benefits

• Generous medical, dental, vision coverage available day 1 + access to One Medical
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes