Director, Product Management

Summary

Join Session AI, a leader in in-session marketing, as their Director of Product Management. Lead the strategic direction of the personalization platform, managing a team of Product Managers and collaborating with engineering, design, and customer-facing teams. Define and execute product strategy, build and manage the product roadmap, and identify new growth opportunities. Drive the full product lifecycle, from ideation to launch, and ensure successful product delivery. Partner with Sales, Marketing, and Customer Success teams, and act as a product evangelist. Deeply understand customer needs and use data to drive feature optimization and business outcomes.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree strongly preferred
• 8–10+ years of product management experience, with 3–5 years in a leadership role
• Deep understanding of agile development, product frameworks, and cross-functional execution
• Proven success leading product strategy and managing multiple product lines or complex features
• Strong analytical and data-driven decision-making abilities
• Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels
• Passion for AI-driven personalization, user experience, and delivering market-leading customer value

Responsibilities

• Define and execute product strategy aligned with company vision and business goals
• Build and manage the product roadmap for personalization and in-session marketing capabilities
• Identify new growth opportunities through market analysis, emerging technology trends, and customer insights
• Lead, mentor, and scale a high-performing team of product managers
• Foster a culture of customer-centric innovation, cross-functional collaboration, and continuous improvement
• Drive the full product lifecycle from ideation to development, launch, and iteration
• Work closely with engineering, design, QA, and data science teams to ensure successful product delivery
• Ensure product initiatives are delivered on time, within scope, and aligned with quality standards
• Partner with Sales, Marketing, and Customer Success to define positioning, messaging, enablement, and adoption strategies
• Act as the product evangelist internally and externally, representing the product at customer meetings, events, and conferences
• Deeply understand customer needs through research, interviews, usage data, and competitive analysis
• Translate customer feedback and market signals into actionable product initiatives
• Define and monitor key KPIs and success metrics
• Use data and A/B testing to drive feature optimization, user engagement, and business outcomes

Preferred Qualifications

Experience in SaaS, retail tech, Martech, or e-commerce is strongly preferred

Benefits

• Competitive salary and stock options
• Opportunity for continuous learning
• Fully sponsored EAP services
• Excellent work culture
• Opportunity to be an integral part of our growth story and grow with our company
• Health insurance for employees and dependents
• Flexible work hours
• Remote-friendly company