Director, Product Management

Summary

Join Smartsheet and help us elevate customer experiences and build new capabilities for modern work execution. You will deeply understand customer needs, create a compelling vision for integrated solutions, define roadmaps, and execute well-prioritized plans. This role involves assessing opportunities, collaborating with design and engineering teams, managing trade-offs, and driving projects to completion. You will also manage a team of Product Managers, providing guidance and feedback. This position reports to the VP of Product Management and can be located in Bellevue, WA, or remotely in the US. Smartsheet offers a competitive salary and a comprehensive benefits package.

Requirements

• Demonstrated experience delivering end-user products that successfully achieve business objectives
• 10+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred
• 10+ years experience as a people manager
• Experience in Enterprise software development
• Experience working with UX and engineering teams; deep commitment to customers and team collaboration
• Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives
• Passion for web-based business software
• Ability to evaluate and discuss technical concepts
• Experience with agile development processes, frequent product release cycles
• Experience contributing to suites of products or within scaled software releases
• Experience working with data analytics and visualization

Responsibilities

• Deeply understand the needs of our customers to build products with great market fit
• Create and communicate a compelling vision for integrated solutions that enhance collaborative work
• Define the roadmap, break down the work into a well-prioritized plan, and execute
• Assess opportunity, project feasibility, approach, and scope
• Work closely with design and engineering to create compelling high quality customer experiences
• Manage ongoing trade-offs in market fit, usability, cost, and performance
• Drive project through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch
• Analyze market and trends to inform new recommendations
• Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team
• Support other duties as assigned

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)