Twilio is hiring a
Director Product Management, Remote - India

Summary

The job description is for a Director of Product on Twilio's Segment product team. The role involves leading the product vision, roadmap, and team development to create scalable and innovative solutions. The position is remote, based in India, Karnataka, and may require occasional travel.

Requirements

• 10+ years of product experience with 2+ years of managing Product Managers
• Strategic Vision: Ability to define and drive a compelling product strategy aligned with Twilio’s goals, ensuring the product meets customer needs and market demands
• Product Management: Proven experience in product lifecycle management, including market research, product ideation, development, launch, and iteration
• Leadership: Demonstrated leadership skills with a track record of building, mentoring, and managing high-performance product teams. Ability to inspire and motivate your team to peak performance
• Customer Focus: Deep commitment to understanding customer problems and using this insight to drive product decisions
• Cross-Functional Collaboration: Exceptional ability to work collaboratively with various teams including engineering, marketing, sales, and customer support to deliver high-quality products
• Analytical Mindset: Strong analytical skills with the capability to leverage data to drive decision-making and track key performance metrics
• Technical Acumen: Strong technical foundation with the ability to understand complex systems and work closely with engineering teams to solve technical challenges. Experience with highly technical, multi-workstream product launches; distributed systems experience a plus

Responsibilities

• Collaborate cross-functionally to ensure alignment on the best strategic direction and market opportunities to tackle first, and liaising between Go-to-market (GTM,) Legal, Security and Marketing
• Work directly with an incredibly talented team of senior engineers and product leads to help ship products that help create amazing customer experiences
• Vision and Roadmap: Develop and communicate a clear product vision and roadmap that aligns with Twilio's business objectives and growth targets
• Team Leadership: Act as both a leader and mentor, fostering a culture of excellence, innovation, and collaboration within the product team
• Execution: Take a hands-on approach to ensure product development stays on track, removing obstacles and addressing issues as they arise
• Market Analysis: Conduct thorough market analysis to identify opportunities, stay ahead of competitors, and ensure Twilio’s products remain competitive and cutting-edge
• Customer Engagement: Engage with key customers to gather feedback, understand pain points, and translate these insights into actionable product improvements
• Results-Driven: Ensure the team meets its goals by tracking key performance indicators (KPIs), adjusting strategy as necessary, and maintaining a relentless focus on delivering value

Preferred Qualifications

• Previous experience with CDP
• Experience in Martech/Adtech domains
• Experience in developing integrations on Twilio and/or Segment Platforms will be a big plus