Enterprise Applications Manager

Summary

Join Marqeta as the Engineering Manager for SaaS Enterprise Applications and lead the engineering strategy, ensuring the quality of enterprise-wide tools. This crucial role significantly impacts company-wide communication, productivity, and collaboration strategies. Based remotely in Ontario or British Columbia, you will guide the engineering strategy, oversee tool management (Google Workspace, Microsoft Office, Slack, etc.), and collaborate with security and compliance teams. You will also assess tool effectiveness, manage documentation, communicate KPIs, manage budgets and vendor relationships, and curate roadmap initiatives. This position requires a Bachelor's degree in technology or software engineering, 7+ years of relevant experience, and strong expertise in system administration and ERP systems. Marqeta offers competitive compensation, including a base salary range of 128,300 - 160,400 CAD, annual bonuses, multiple health insurance options, flexible vacation time, and various other benefits.

Requirements

• Bachelor's Degree in technology or software engineering
• 7+ years proven experience in a similar role, with a strong understanding of managing enterprise applications for a 1000 person organization
• Strong expertise and hands on system administration experience with Apple, Google Workspace, Microsoft Office, Slack, Jira, Confluence, Zoom, and Box
• Experience with ERP systems (GL, AP, AR) such as Sage-Intacct and procurement applications (Airbase)
• Excellent in data management and systems integration
• Excellent leadership and team management skills
• Excellent vendor management and software spend management
• Strong understanding of security, compliance, and privacy policies in relation to software tools

Responsibilities

• Guide the engineering strategy to enhance communication, collaboration, and productivity across the enterprise
• Oversee the use and management of tools such as Google Workspace, Microsoft Office, Slack, Jira, Confluence, Sage-Intacct, Airbase, Zoom, and Box
• Provide robust leadership and execution to maintain secure, efficient, and effective collaboration operations across the company
• Collaborate closely with security, compliance, and privacy teams to ensure adherence to policies, particularly in relation to AI features in our software tools
• Continually assess the effectiveness of our collaboration tools and make recommendations for improvements or changes as necessary
• Manage documentation and update tool usage policies
• Communicate to leadership KPIs and SLAs, including SaaS uptime and usage metrics
• Manage the budget and 3rd party vendor relationships to grow partnership
• Curate and execute roadmap initiatives and collaborate with stakeholders to priority and plan

Preferred Qualifications

Experience with AI features in software tools is a plus

Benefits

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave