PointClickCare is hiring a
Director, Product Management (Senior)

Summary

Join PointClickCare, a leading North American healthcare technology platform, as a Director Senior Living of Product Management. You will lead the vision, strategy, and execution for the senior living portfolio, developing and communicating strategy to stakeholders, and aligning on outcomes. This cross-functional leadership role requires deep familiarity with the healthcare domain and customer needs, strong product sense, and experience building multiple sophisticated products.

Requirements

• Bachelor's Degree in business, computer science, or a healthcare-related field of study
• 8+ years experience in Product Management, preferably in Senior Living healthcare and SaaS business
• Experience in Product Management, preferably in healthcare and SaaS business
• Experience managing and mentoring software product managers preferably with proven ability to grow and mentor others
• Passion for understanding customer needs with a demonstrable track record delivering software with exceptional user experiences
• A strong balance of strategic and tactical skills, and ability to achieve business goals while making difficult tradeoff decisions
• High degree of adaptability and experience creating clarity from ambiguity and driving execution
• Excellent listener, communicator, cross-functional leader, natural facilitator, with influencing skills at all levels of the organization, particularly with executive audiences
• Ability to represent the company with insight, integrity and confidence while working with internal and external stakeholders

Responsibilities

• Deeply understand and represent the needs of current and future Senior Living customers
• Lead your team of product managers to create backlogs and prioritize product investments by making inquisitive, decisive tradeoffs using data-driven analysis and good judgement
• Understand the company strategy and objectives and articulate how it connects to your product area and day-to-day work
• Create and evangelize a compelling vision and implement a multi-year roadmap to achieve strategic outcomes for your product areas by evolving existing products or creating new market opportunities
• Maintain an understanding of the competitive landscape, key drivers, issues and players in the Senior Living market
• Lead and support product commercialization and GTM activities, building and managing strategic relationships with key stakeholders including Customers, Sales, Service, Marketing, Development and other Product Managers to define, develop, market, sell and deliver the Product and the Product Value proposition in accordance with the company’s product release process
• Be a hands-on leader and partner with department leads to align on priorities and remove roadblocks, clarify ownership and processes as needed
• Initiate and champion change and process improvements. Help teams understand and adapt to change by fostering a continuous improvement culture
• Lead, coach, and mentor your team and foster a growth mindset culture to maximize team performance towards company and individual goals
• Sets, implements, and executes short to mid-term objectives and participates in the formulation of broader functional or operational objectives
• Influences the opinions and decision-making of others internally at the senior and executive level and externally with key stakeholders

Benefits

$187,000 - $208,000 a year