Director, Product Security Management

Summary

Join ServiceNow as the Director of Threat Operations and lead a team responsible for red teaming, telemetry, threat hunting, threat intelligence, and operational security aspects. Collaborate with the incident response team to develop a new Red/Blue model. Lead and develop the team, fostering collaboration across the security team and company. Drive enhancements for ServiceNow’s security. Leverage AI integration into work processes and problem-solving. The role requires a customer-first perspective and process automation expertise. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 10 years offensive experience specifically with application security
• Deep understanding of security defenses
• Experience in developing threat hunting programs
• History of building and leading high performing teams
• Customer first perspective
• Process automation expertise
• An analytical mind for problem solving, abstract thought, and offensive security tactics
• Ability to articulate complex issues to executives and customers

Responsibilities

• Lead a diverse team that encompasses red teaming, telemetry, threat hunting, threat intelligence, and related operational aspects
• Work closely with the incident response team to develop a new and unique Red/Blue model to enhance overall security operations
• Lead and develop the team, work collaboratively across the security team and the company, and drive enhancements for ServiceNow’s security

Preferred Qualifications

Experience working with the ServiceNow Platform