Director, Program Delivery

Summary

Join Huge as their Director of Program Delivery and lead a team of project managers in a remote role within Canada. You will oversee multi-year, multi-million dollar engagements, lead strategic client discussions, and ensure the delivery of exceptional products. The ideal candidate possesses extensive experience in client services, understands web and application development lifecycles, and has a strong appreciation for design and user experience. You will mentor and manage employees, setting client expectations and focusing on goals impacting both individual work streams and the program as a whole. This role requires strong leadership, strategic thinking, and the ability to manage complex projects and teams.

Requirements

• You have extensive experience structuring, leading, and growing several, multi-year, multi-million dollar engagements with parallel and interconnected work streams and teams
• You lead strategic discussions & presentations to clients on a regular basis
• You have worked in a client services organization, preferably on projects with top tier consulting firms or interactive agencies (including web, mobile, video, brand, and strategic consulting projects)
• You have an understanding of web and application development and design lifecycle, and knowledge of web development technologies and emerging technologies including AR/VR, voice and AI
• You have a strong appreciation for design and user experience
• You have experience running large scale integrated marketing campaigns for top brands
• Must have knowledge of banner and video production process
• You consider yourself a generalist and someone that can jump into many different categories of work and deliver
• You are a leader, mentor and motivator for your team to perform the best results
• You represent program management at the office leadership level and take on more responsibility for department leadership and mentorship
• You have a strong appreciation for design and user experience

Responsibilities

• Oversee a team of project managers
• Establish and test ways of working
• Collaborate with a wide variety of different disciplines and client types
• Meet or exceed deliverable requirements
• Assess change and risk management
• Deliver the best product possible
• Meet deliverable requirements, assess change and risk management, and frequently oversee a number of hybrid client/Huge teams
• As a mentor and manager of fellow employees, can both lead by example and also take an active interest in fostering the talents of those working under you
• Manage and set client expectations, making sure everyone from clients to internal team members are satisfied
• Manage long-term, multi-million dollar engagements with multiple project tracks and teams as well as command project management processes and methodologies
• Focus on goals and solutions that impact both individual work streams, and also the program as a whole

Benefits

$144,000 — $192,000 CAD