Director, Retail Solutions

Summary

Join Fluency as the Director of Retail Solutions, a highly visible individual contributor role driving business growth through strategic client acquisition. This position demands close collaboration with internal teams and prospective clients, leveraging deep expertise in digital marketing and Fluency's platform. You will expand Fluency's client base through proactive new business pursuits, including cold calling and lead management. The role also involves presenting compelling business cases, maintaining a robust pipeline, and acting as the voice of the customer. This remote US-based position offers flexibility, with the option to work from the Vermont office if desired. Fluency is committed to fostering a growth-oriented and inclusive workplace.

Requirements

• Strong drive for success and achieving business goals
• Expertise and thought leadership in Digital Advertising, including PPC, Facebook, and Display Advertising
• Proven track record of developing and closing enterprise-level business opportunities
• Exceptional public speaking and presentation skills
• Open to feedback, with a strong ability to adapt and grow
• Passion for collaborating with and supporting peers to drive team success
• Great person
• Be alive and have passion to join our team
• History of success
• Driven

Responsibilities

• Identify and establish relationships with new prospective clients to drive business growth
• Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization, including users, directors, managers, and executives
• Develop and present compelling business cases to showcase the value of Fluency’s implementation for prospective clients
• Maintain a proactive follow-up routine and outreach strategy to generate new business opportunities
• Close new business deals, ensuring successful conversion from prospect to client
• Travel to meet with prospective clients and attend industry events, up to 35%, though typically less
• Maintain an organized pipeline and regularly communicate updates to executives
• Act as the voice of the customer, providing insights and feedback to internal teams
• Contribute to the development of onboarding guides and best practices to ensure smooth client integration
• Support and drive efforts to ensure seamless onboarding for new clients, ensuring they have a positive experience from day one
• Contribute to internal training and education efforts related to the digital marketing landscape and strategies
• Collaborate with Advertising Engineers to ensure a smooth transition from the client sale to the implementation and launch phase

Benefits

This position is remote US based. If local, you have the option to go into the office