Dispatch Operations Lead

Summary

Join Voltus's Dispatch Operations team as a part-time Lead, working weekends (8am-4pm ET) remotely. You'll be crucial in activating distributed energy resources during grid dispatches across North America. Responsibilities include executing dispatches, maximizing customer participation, and ensuring flawless operations. You'll collaborate with internal teams and external stakeholders, contributing to process optimization and revenue protection. This role requires operational experience, strong communication, and technical skills. The salary is $32,000-$35,000 annually.

Requirements

• 0-2 years experience in an operational setting
• Reliable – this is a time-sensitive, quick reaction role
• Thrives in a remote work environment that is also fast paced and high-throughput
• Ambitious and willing to learn quickly
• Strong communicator and collaborates when problem solving
• Self-motivated; bias for action
• Ability to identify and appropriately productize our most pressing needs
• Disciplined
• Initiative to drive projects to resolution and seek guidance when needed
• Well organized
• Loves working with details
• Strong computer skills: comfortable working with a variety of web-based tools

Responsibilities

• Maintain a state of readiness to receive dispatches from grid operators and utilities
• Become an expert in executing dispatches across grid operator and utility programs
• Maximize customer participation in dispatches through a dispatch management process that makes customer participation simple and successful
• Support the optimization of customer site offers in real time and day-ahead markets
• Lead seamless internal communication during dispatches, leveraging other internal team members in support of the shared goal for flawless dispatches
• Support the Market Operations team to submit day-ahead bids and ensure complex offer strategies are dispatched accurately
• Capture lessons learned following a dispatch
• Track and follow through on any customer inquiries or issues
• Monitor market participation and take necessary actions to ensure Voltus market compliance
• Support process documentation, internal and external stakeholder communications, and customer readiness
• Protect our revenue by identifying and correcting process errors
• Contribute to our internal grid conditions monitoring system and drive actions that prepare internal teams and customers to be ready for dispatches at critical times
• Take ownership of reporting tools and ad hoc analysis projects, supported by a fluency in at least one of Google Sheets, Python, and/or SQL

Benefits

• Remote work
• $32,000 - $35,000 a year