Document Management Manager

Summary

Join Apixio's Document Management Department as Manager, overseeing all incoming document processing, electronic medical record organization, and hospital billing. You will manage personnel, workflows, and department performance, ensuring key performance indicators are met. Collaboration with internal and external stakeholders is crucial, as is mentoring and developing team members. Data analysis and reporting to leadership are key responsibilities. This role requires strong leadership experience in medical records or insurance, along with excellent communication and analytical skills. Apixio offers competitive compensation, exceptional benefits, and a chance to make a meaningful impact on healthcare.

Requirements

• Minimum 2-year experience in medical record review and/or medical insurance
• Minimum of 5 years’ leadership experience
• Willingness to work East Coast hours
• Proficiency in Microsoft Office
• Critical thinking skills, decisive judgement, and the ability to work with minimal to no supervision
• Must be able to work in a fast-paced environment and take appropriate action
• Excellent communication skills
• Discretion and confidentiality
• Exceptional attention to detail, excellent written and verbal skills, excellent organizational, analytical, and problem-solving skills
• Capable of handling multiple projects in a fast paced, hyper-growth environment
• Strong interpersonal and team building skills - ability to work with a diverse team and impart change across functional and business boundaries

Responsibilities

• Create, manage, and implement workflow, policies, and procedures. Adapt to ongoing changes within the health care industry to implement positive changes for the financial growth of the company
• Creates an environment where innovative ideas are encouraged. Manage department goals and objectives
• Collaborates with leadership to propose new or revised standardization of criteria and measurements, improve workflows, coordinate activities, and resolve issues
• Manages department staffing plans. Set goals and priorities to accelerate productivity and other functions to maximize revenue
• Facilitate meetings with team members and leadership
• Assists with staff forecasting and determines requirements based on historical performance and anticipated growth
• Conduct research, document, and communicate concerns providing timely response with potential resolution(s)
• Utilizes metrics and analytics to track and assess performance and progress in integration of related functions
• Responsible for recruitment, hiring, retention, terminations, staff development programs, employee performance reviews, scheduling, timekeeping, and implementation of quality and continuous improvement practices
• Manages outcomes consistent with all Service Level Agreements (SLAs) in accordance with the financial goals of the company
• Provide metrics to leadership
• Enforces HIPAA compliance
• Assists in special projects, as needed
• Performs other duties as assigned

Benefits

• Competitive compensation
• Exceptional benefits, including medical, dental and vision, FSA/HSA
• Generous vacation policy