ECommerce Analyst

Summary

Join Teikametrics as an eCommerce Analyst (Mandarin Speaking) and optimize advertiser accounts on platforms like Amazon, Walmart, Target, and TikTok. You will support the rapidly growing APAC customer base, focusing on clients in China. This role involves managing client communications, advocating for client performance, and providing customer feedback to improve Teikametrics' products. You will need 2+ years of paid search account management experience, a bachelor's degree in a relevant field, fluency in Mandarin and English, and strong quantitative skills. The position requires alignment with Beijing Standard Time.

Requirements

• 2+ year of Paid Search account management experience
• Bachelor’s degree - ideally with a concentration in Economics, Marketing, Finance, Business Administration, Commerce, Mathematics, or Communications
• Fluent command of Mandarin Chinese and English (written and spoken)
• This role will require the selected candidate to business hours aligned with Beijing Standard Time (GMT+8) to ensure coverage for our rapidly growing APAC customer base
• Strong quantitative skills, a passion for data analysis and familiarity with SQL and Excel
• Superlative communication skills with deep proficiency in professional writing and presentation
• Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously

Responsibilities

• Become an Walmart and Amazon Advertising, eCommerce, and Direct Marketing expert: Stay apace with new direct marketing innovations coming out of eCommerce marketplaces and guide clients through adoption
• Manage client communications: Own communication as a client-facing analyst. Provide context to performance reports and detail around strategic updates
• Advocate for client performance: Accept client feedback on performance, priorities, and changes in goals or products. Coordinate with the strategic and operations analyst to fully support desired account changes
• Be the voice of the customer: Provide meaningful and structured customer feedback to the Teikametrics product, data science, and development teams in order to drive automation of critical value-additive components of campaign optimization and reporting

Preferred Qualifications

Master’s Degree in relevant field