C.A. Fortune is hiring a
E-Commerce Client Partnership Manager

Summary

Join our team at C.A. Fortune as we seek a E-Commerce Client Partnership Manager to manage clients' brands and portfolio, develop ecommerce strategies, and drive client success.

Requirements

• At least 3 years of experience working with Amazon
• Experience with a major retailer (Brick & Mortar or Online)
• Experience partnering with Amazon and working with Seller Central and Vendor Central platforms
• Experience with Amazon's advertising portal (i.e. budgeting and advertising spend)
• Strong knowledge of the consumer products industry (specifically food products)
• Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills
• A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines
• Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution
• Bachelor’s Degree and/or similar industry experience
• Proficient with all necessary computer based programs (Outlook, Word, Excel, PowerPoint, Sharepoint)

Responsibilities

• Direct management of clients’ brands and portfolio with responsibility for: Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention
• Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling
• Work with clients to identify, track, and report on KPIs
• Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support
• Lead onboarding of new clients and new product launches in Vendor and Seller Central
• Engage internal insights team to deliver client reporting and data needed to make key business decisions
• Analyze client reporting and develop insights that lead to action to drive growth
• Ongoing project management to drive client success, Tracking progress and coordinate client updates and ensure critical timelines are met
• Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments
• Participation in key client strategy meetings
• Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms

Preferred Qualifications

• Client Management and/or Agency Experience strongly preferred
• Prior CPG experience
• Familiarity with both Seller Central and Vendor Central platforms

Benefits

• 11 paid company holidays per year
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)