eCommerce Specialist

Summary

Join Diva International Inc. as their new eCommerce Specialist and drive the success of their e-commerce operations. You will enhance the online shopping experience, increase website performance, and foster customer loyalty. This role is remote in Ontario, Canada, with occasional travel. Responsibilities include site management, content creation and updates, digital marketing collaboration, performance optimization, SEO optimization, inventory and trade support, trend monitoring, and campaign performance reporting. You will work collaboratively with the marketing team and other stakeholders. The ideal candidate is data-driven, detail-oriented, highly organized, and passionate about purpose-driven business. Diva International offers a welcoming and inclusive work environment.

Requirements

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field preferred
• 2–4 years of experience in E-commerce or a similar role, with expertise in Shopify or Shopify Plus
• Strong analytical skills with a proven ability to interpret data and apply insights to improve performance
• Can take ownership of a project, prioritize effectively and drive the project through to completion
• Excellent communication skills, with the ability to manage multiple stakeholders and projects simultaneously
• Strong and creative problem-solving skills with a desire for continuous improvement

Responsibilities

• Implement and maintain best practices for web content to align with our brand guidelines, UX/UI standards, and overall strategy
• Create and update website content, including product pages, landing pages, banners, and homepage layouts
• Develop and execute the e-commerce promotional calendar in collaboration with the Marketing team, including launches, campaigns, and promotions
• Monitor and analyze website metrics, customer behavior, and campaign performance to identify opportunities for improvement
• Write engaging and SEO-optimized meta descriptions to improve searchability and sales conversions
• Report on SEO site performance
• Coordinate with production and fulfillment teams to flag and resolve risks related to inventory, shipping, and aged stock
• Stay up-to-date with e-commerce trends and emerging technologies, recommending actionable strategies to maintain a competitive edge
• Collaborate with the E-Commerce Director to strategize, execute, and track campaigns
• Work in accordance with the Diva International Inc. Quality Policy and B Corp set of standards

Preferred Qualifications

Proficient in basic HTML, Klayvio, Adobe Creative Suite (Photoshop, Indesign, Illustrator) and ads manager

Benefits

Remote work