Employee Experience And Benefits Expert

Summary

Join Refurbed as their Employee Experience & Benefits Expert and play a pivotal role in shaping employee experience across a globally distributed team. You will focus on fostering engagement, managing global benefits programs, and supporting a people-first approach. Key responsibilities include managing employee experience (analyzing data, updating handbooks, addressing concerns), managing global benefits programs (designing, advising employees, collaborating with providers), and self-development (staying updated on industry trends, researching best practices, working on innovative ideas, developing relationships). The role requires 5+ years of experience in HR, benefits administration, or employee engagement, a bachelor's degree (preferred), expertise in global benefits management, and strong interpersonal and communication skills. German language skills are a plus. Refurbed offers a variety of benefits, including unlimited LinkedIn Learning trainings, partnerships with Likeminded for personal growth, internal workshops, flexible remote work options, and office weeks.

Requirements

• Experience : 5+ years in HR, benefits administration, or employee engagement roles
• Education : Bachelor’s degree in HR, Organizational Psychology, or related field preferred
• Knowledge : Expertise in global benefits management and experience in analyzing engagement data
• Skills : Strong interpersonal skills, excellent communication (English obligatory, second language is an advantage), and data analysis capabilities
• Mindset : Empathetic, employee-focused, and motivated to create a thriving organizational culture
• A strong sense of integrity and discretion in handling sensitive information
• An unwavering commitment to maintaining data privacy and organizational trust
• The ability to navigate complex situations with tact, respect, and professionalism

Responsibilities

• Analyze employee engagement and satisfaction data to recommend and implement improvements
• Update and maintain global employee handbooks, reflecting organizational values and legal requirements
• Address employee relations concerns, mediating conflicts and providing policy clarification
• Design and manage global benefits programs, ensuring alignment with employee needs and market trends
• Act as a trusted advisor to employees for benefits-related inquiries and guidance
• Collaborate with EOR providers to maintain benefits parity and compliance
• Staying up to date with all the relevant industry trends (both in terms of HR & business we are in)
• Research best & next practices - what other companies do & why, can any of it be applied to our company/culture
• Work on innovative & crazy ideas & formulate proposals to make things better - faster, less costly or more convenient
• Join other departmental or cross-functional projects to stretch yourself
• Develop internal & external relationships with colleagues to build network
• Foster strong commercial acumen by following company business updates, taking an interest in how the company performs

Preferred Qualifications

German language is a big plus

Benefits

• You can take unlimited number of trainings we are offering you through LinkedIn learning
• We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health
• We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments
• We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
• We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize
• You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops