Engagement Manager

Summary

Join Aleph, a rapidly growing FinTech company, as a Customer Success Manager with a focus on data analytics. This unique role blends customer success with data analysis, allowing you to leverage your financial skills in a client-facing environment. You will onboard customers onto Aleph's platform, become their primary point of contact, and expand their use of the platform across various financial functions. You'll play a key role in scaling our customer success strategy and collaborating with product and engineering teams to incorporate customer feedback. This is a remote position within the Americas, offering the chance to work with a high-impact team and shape the future of a cutting-edge product.

Requirements

• 2+ years of experience in management consulting/investment banking
• 1 year of experience at an early stage tech startup (Seed, Series A-B // FP&A experience preferred)
• Excel/Google Sheets modeling expertise
• You have an ownership mentality and are excited to take on responsibility
• You thrive in a fast-paced and dynamic environment
• You are passionate about working closely with customers
• You are comfortable working in a remote team

Responsibilities

• Determine and establish effective ways to enhance our customers’ FP&A setup with Aleph
• Develop lasting, trust-based partnerships with our customers
• Monitor key usage metrics, identify growth opportunities, and expand Aleph’s impact
• Shape the future of the product - bring the voice of the customer to our product and engineering teams and strategically advise on the future of the product

Preferred Qualifications

FP&A experience

Benefits

Remote work