Engagement Manager

Summary

Join Aleph, an AI-native platform for Financial Planning & Analysis (FP&A), as a highly motivated individual to become the trusted partner of our customers. This unique role combines customer success responsibilities with data analytics expertise, offering an exciting opportunity to apply your financial skills in a client-facing, impact-driven environment. You will onboard customers onto Aleph, become their main point of contact as they expand their Aleph implementation, and play an important role in scaling our customer success strategy. You will collaborate with product and engineering teams to incorporate customer feedback into the product roadmap. Aleph is hiring remotely across the Americas. This is a remote-first opportunity.

Requirements

• 2+ years of experience in management consulting / FP&A / Implementation Roles or as a Technical Engagement Manager
• 1 year of experience at an early stage tech startup (Seed, Series A-B // FP&A experience preferred)
• Excel/Google Sheets modeling expertise
• You have an ownership mentality and are excited to take on responsibility
• You thrive in a fast-paced and dynamic environment
• You are passionate about working closely with customers
• You are comfortable working in a remote team

Responsibilities

• Determine and establish effective ways to enhance our customers’ FP&A setup with Aleph
• Develop lasting, trust-based partnerships with our customers
• Monitor key usage metrics, identify growth opportunities, and expand Aleph’s impact
• Shape the future of the product - bring the voice of the customer to our product and engineering teams and strategically advise on the future of the product