Rackspace Technology is hiring a
Engagement Manager

Summary

The job is for a Senior Project Manager in the Professional Services team at Rackspace Technology. The role involves managing projects, acting as Scrum Master, and maintaining relationships with clients and coworkers. A Bachelor's degree in Computer Science or related field is required, along with proven hands-on experience in cloud migration, project management, Agile principles, and customer-facing consulting.

Requirements

• Applicants must have a Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven hands-on experience (ideally 3+ years) with cloud migration
• Proven experience of managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
• At least 3 years of hands-on Agile experience, acting as Scrum Master
• Extensive knowledge of project management disciplines, methodologies, best practices, and tools
• Strong communication skills; experience presenting to executives
• Customer-facing consulting experience or experience delivering technology services projects
• Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
• Technical background (software development/engineering, database/system design, IaaS)
• Self-starter with results oriented, proactive management approach
• Ability to learn on the job quickly and desire to develop expertise in AWS
• Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
• Applicants must be willing to work Mon-Fri & hours which match US timezones as many of the projects will be with US based customers

Responsibilities

• Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
• Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
• Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
• Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery