Twilio is hiring a
Engineering Manager in Estonia

Summary

The job is for a Software Engineer Manager at Twilio's Tallinn office or remotely in Estonia. The role involves leading a team to support global customers using Video and Voice solutions, coordinating with other teams, setting priorities, and ensuring the development of reliable and scalable solutions.

Requirements

• Minimum 7 years of hands-on experience along with demonstrated leadership (manager or tech lead) in a large scale, distributed applications environment on JVM based technologies
• Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
• Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
• Hands on experience with cloud technologies such as AWS, GCP, OpenStack or Azure
• Bachelor's degree in Computer Science or a related engineering field
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Able to work well in leading and motivating a team
• Experience working with SCRUM teams and Agile principles while embracing uncertainty, continuous improvement and predictable delivery

Responsibilities

• Own, operate and maintain your team’s services. Employ Agile methodologies to continuously deliver value to customers
• Institute and maintain world-class on-call incident response processes for the team
• Institute development best practices to ensure the team produces high quality, well-architected and supportable code
• Stay up-to-date with industry developments and challenge the team to adopt leading modern technologies, approaches, and best practices
• Embrace the challenge of scaling a complex distributed platform with points of presence globally
• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Manage employee career development by providing coaching and mentoring to junior engineers while guiding senior contributors to maximize their potential
• Own, operate and maintain your team's products. Employ Agile methodologies to continuously deliver value to customers
• Collaborate on roadmaps with Product Managers and Tech Leads to ensure the team has clear direction and priorities
• Act as an ambassador for Twilio, recruiting and motivating top talent

Preferred Qualifications

• Previous Engineering Management experience
• Experience with kubernetes based services
• Knowledge and experience working with the webRTC protocol
• Knowledge  and experience working with SIP protocol

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Other benefits vary by location