Engineering Manager, Cards

Summary

Join Pismo's Cards team as a manager responsible for leading and developing a high-performing engineering team focused on credit, debit, and prepaid card issuing solutions. You will hire and mentor technical personnel, ensuring team engagement and product knowledge. Responsibilities include work delegation, problem-solving, fostering a positive team culture, conducting risk analysis, and guiding the team through technical challenges. You will guarantee adherence to high-standard development processes and manage the on-call team. The role requires experience managing high-performance teams, agile methodology knowledge, and hands-on experience with specific technologies. Pismo offers a comprehensive benefits package including remote work, flexible hours, and various health and wellness perks.

Requirements

• At least 2 years of experience managing high performance teams
• Knowledge about agile methodology
• Hands-on experience with Java or Golang
• Hands-on experience with Relational DBs
• Hands-on experience with observability tools like: Grafana, Prometheus, Datadog or similar
• Experience with Cloud (AWS, GCP or Azure)
• Experience with distributed systems and event driven architecture
• Understand SRE/DevOps concepts
• Previous experience with large-scale/high-throughput services

Responsibilities

• Hire and develop technical personnel by conducting periodic 1:1 sessions and providing regular feedback, always focused on high performance
• Ensure that the team is always engaged and challenged to go beyond what is expected
• Understands the team's products at a deep-level, and support the team members to also have a reasonable knowledge of the products the squad owns
• Delegate work and assignment to team members
• Collaborating with their team to identify and fix technical problems
• Analyzing user's needs and then finding applications to serve them
• Foster a healthy culture within the team in line with the company culture
• Conduct risk analysis to identify areas of improvement
• Guide the team through technical issues and challenges
• Guarantee their teamwork follows high-standards development processes, including PR reviews, code quality, test coverage, robustness, resilience, performance, security and responsiveness
• Manage the oncall team ensuring the quality of incident handling and offering a great experience for the client
• Have an assertive decision-making in adverse environments (short time, pressure from customers, various restrictions)
• Whenever necessary, direct contact with the international team and clients
• Monitoring team services and new features on production environment, always seeking to achieve our SLO's / SLA's

Benefits

• Remote work
• Flexible hours
• Health & Welbeing
• Meal & Food vouchers
• Remote work financial support
• Life Insurance
• Medical and Dental
• Assistance Employee child care benefit: daycare
• Private Pension (2x1)
• Vidalink partnership
• Day off (Birthday)
• Support for studying languages
• 50% off AWS and GCP certifications
• Sesc Partnership
• Performance Incentive Plan