Engineering Manager, Infrastructure

Summary

Join Ro, a leading direct-to-patient healthcare company, as an Engineering Manager on the Infrastructure team. Lead and mentor a team of engineers, contributing directly to the codebase and architecture while fostering a culture of collaboration and technical excellence. Drive strategic initiatives across observability, performance, developer experience, and database infrastructure. Partner with cross-functional teams to align infrastructure priorities with business goals. Plan and execute high-impact projects, balancing scope, velocity, and long-term sustainability. Shape and evolve technical direction, making pragmatic choices between scaling, automation, and reliability. Recruit, develop, and retain top engineering talent. Champion engineering best practices and continuous improvement.

Requirements

• A strong technical foundation in infrastructure, systems engineering, or platform development — with the ability to dive deep when needed
• Proven experience leading and mentoring engineers, with a focus on helping individuals grow while delivering impactful results
• A pragmatic, delivery-focused mindset — knowing when to aim for excellence and when to ship “good enough” solutions
• A track record of working across teams and functions to align infrastructure priorities with organizational needs
• Comfort operating in ambiguous environments and driving clarity through thoughtful planning and communication
• A collaborative, team-first attitude with the ability to both support and challenge — especially in a high-trust, high-autonomy environment

Responsibilities

• Lead and mentor a team of infrastructure engineers, fostering a culture of collaboration, ownership, and technical excellence
• Act as a player-coach: contribute directly to the codebase, architecture decisions, and technical problem-solving while growing team capabilities
• Drive and support strategic initiatives across observability, performance, developer experience, and database infrastructure
• Partner with cross-functional teams to align infrastructure priorities with business goals and product needs
• Own the planning and execution of high-impact projects — balancing scope, velocity, and long-term sustainability
• Help shape and evolve technical direction, making pragmatic choices between scaling, automation, and reliability
• Recruit, develop, and retain top engineering talent through strong coaching, feedback, and support
• Champion engineering best practices, operational excellence, and a continuous improvement mindset across the team

Benefits

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness