Enterprise Account Manager

Summary

Join Syndigo as an Enterprise Account Manager and manage key relationships with major global brands. You will develop and execute client strategies, aligning Syndigo's solutions with clients' eCommerce goals. Responsibilities include building strong relationships, creating customized account plans, negotiating contracts, and exceeding client expectations. Success in this role requires proven B2B sales experience, strong communication skills, and the ability to navigate complex organizational structures. The position offers a competitive salary, commission, and a comprehensive benefits package.

Requirements

• Experience in selling services, with database or syndicated data a plus
• Demonstrated record of success at both large, complex organizations and in mid-sized environments
• Strong relationship building and inter-personal skills with the ability and executive poise to interface at all levels of management
• High degree of comfort with technology and use of databases and syndicated type data
• Proven track record of developing industry relationships with clients and peers, vendors and business partners
• Organization and time management skills
• Solid written and verbal communication skills at all levels; ability to pull together compelling sales presentations and proposals
• 5+ years B2B sales experience; proven ability to identify and develop new business with prospects and existing accounts, build/maintain relationships with the decision makers
• Bachelor's Degree or equivalent experience required

Responsibilities

• Build and maintain institutional relationships with Syndigo’s enterprise accounts (CPG) through a consultative sales process
• Manage the diagnosis of client business needs, on an individual client and industry segment level, and lead the creation of annual service strategies to deliver tailored service and value to executives in a timely manner
• Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential relationships within an institution
• Lead strategic negotiation of Syndigo contracts to best align service options to business needs
• Discuss cutting edge strategic initiatives with an executive-level audience within each client
• Understand the changing business terrain that clients face
• Diagnose and engage the largest risk segment with named accounts and devise a resolution strategy
• Manage the renewal and sales process through the attainment of annual revenue goals
• Excel in knowledge of Syndigo's solution offerings in order to align client with appropriate support resources
• Partners with the team to build and execute upon long-term client engagement plans
• Partners with the Executive Team to bring new product development, client engagement, and competitive intelligence strategies to the larger team
• Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution is provided to meet a client's problems
• Educate clients on the benefits of Syndigo's solution through articulation of Syndigo's value proposition
• Utilize existing client relationships to navigate within an institution and generate/contact growth leads

Benefits

• Competitive health insurance benefits
• PTO and volunteer time off
• Employer-paid short- and long-term disability
• Parental and adoption leave
• 401(k)
• Tuition reimbursement