Summary
Join Bounteous, a leading digital transformation consultancy, as an Enterprise Architect with Salesforce expertise. You will play a key role in guiding clients through the selection, implementation, and optimization of Salesforce and similar platforms. This position involves client engagement, solution design and implementation, technical expertise, and thought leadership. You will collaborate with clients, translate business needs into technical solutions, and manage project delivery. The role requires strong Salesforce knowledge, including Data Cloud and Marketing Cloud, and excellent communication skills. This North America-based position offers remote, hybrid, or in-person work options.
Requirements
- Ideally five (5) years of combined hands-on experience in Salesforce - including Data Cloud. Minimum of three (3) years required
- Excellent communication skills with the ability to effectively engage with stakeholders at all levels, from technical teams to C-suite executives
- Proven track record of successfully delivering complex projects on time and within budget, with a commitment to quality and client satisfaction
- Ability to work independently and collaboratively in a fast-paced consulting environment, adapting to evolving priorities and client needs
Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
- Serve as a primary point of contact for clients, understanding their business objectives, challenges, and requirements related to Salesforce implementation and optimization
- Conduct thorough assessments of client needs, existing systems, and processes to develop tailored solutions
- Lead client workshops, presentations, and discussions to articulate strategies, recommendations, and best practices for Salesforce architecture and implementation
- Collaborate with client stakeholders to define requirements and deliverables and set and manage expectations
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform within clientsβ architectural landscape
- Lead functional and/or technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end-states
- Provide oversight and governance of Salesforce projects and teams
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- Provide expertise during sales efforts to define high-level solutions, scope, and estimate the technical level of effort
- Ability to speak to the Salesforce ecosystem in general
- Demonstrate expertise in multiple Salesforce products, including Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud and integrating cross-cloud solutions
- Strong knowledge of Salesforce Data Cloud, including data ingestion, identity resolution, segmentation, and activation across Salesforce and third-party platforms to drive personalized customer experiences
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, marketing automation, reporting, etc.)
- Knowledge of object-oriented analysis and design and database design
- Experience providing guidance, coaching, mentoring, and day-to-day direction for project teams
- Stay current with industry trends, emerging technologies, and advancements in Salesforce
- Proactively identify opportunities for innovation and enhancement within client engagements, proposing new strategies, features, or integrations to drive business value
- Contribute to knowledge sharing initiatives, mentorship programs, and community events to foster continuous learning and development within the organization
Preferred Qualifications
- Data Cloud and Marketing Cloud Personalization implementation/configuration experience preferred
- Data Cloud Consultant certification is highly desirable
Benefits
- Remote work, hybrid, or in-person at one of our North American offices
- Employment visa sponsorship for eligible candidates
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.