Enterprise Sales Engineer

Summary

Join Datadog as an Enterprise Sales Engineer and become the technical champion of our value-driven sales approach. Guide customers through complex evaluations, aligning Datadog’s capabilities with their strategic business goals. Collaborate with Sales to drive impactful, value-oriented engagements, building trust and positioning Datadog as a strategic partner. We foster a dynamic, hybrid office culture that nurtures relationships, drives collaboration, and fuels creativity, empowering a balanced work-life harmony. Leverage your expertise to solve real customer challenges and establish Datadog as a long-term partner. Close complex enterprise opportunities by using your advanced technical expertise and market knowledge, differentiating Datadog from competitors. Actively contribute to Datadog’s continuous improvement and provide product feedback for ongoing competitive advantage.

Requirements

• Be a strategic seller with an innate ability to connect Datadog’s capabilities with customer pain points, adept at communicating Datadog’s value in both business and technical terms
• Be skilled at understanding and translating customer needs into a clear evaluation plan that demonstrates the ROI of Datadog solutions
• Be a strong written and oral communicator, effective at articulating both the technical merits and strategic business value of our solutions to diverse stakeholders
• Have experience in programming/scripting with one or more of the following: Java, Python, Ruby, Go, Node.JS, PHP, .NET, etc
• Be proficient with containerization tools such as Kubernetes, and experienced with cloud providers (e.g., AWS, GCP, Azure)
• Have knowledge in observability solutions, with the ability to translate complex concepts into actionable insights for customers
• Bring 3+ years in Sales Engineering or DevOps Engineering, preferably with enterprise experience
• Be able to travel up to 45% of the time to engage with customers and build face-to-face relationships
• Be eager to learn, innovate, and contribute to a fast-paced, collaborative team environment

Responsibilities

• Collaborate closely with Sales to communicate Datadog’s value proposition and business impact, leading customer engagements that showcase Datadog as a driver of strategic outcomes
• Engage with customers during trials, guiding them through tailored evaluations that emphasize measurable value and address both executive priorities and hands-on technical requirements
• Demonstrate strong strategic selling skills, mapping Datadog’s solutions to customer objectives and quantifiable business results, establishing Datadog as a long-term partner
• Close complex enterprise opportunities by leveraging your advanced technical expertise and market knowledge, differentiating Datadog from competitors
• Deliver compelling, tailored technical and product briefings that address high-level enterprise needs and translate technical capabilities into business benefits
• Actively document customer insights, wins, and losses in CRM to support Datadog’s continuous improvement and contribute product feedback for ongoing competitive advantage
• Stay engaged with internal teams and customer stakeholders on evolving needs and competitive positioning to ensure Datadog remains aligned with enterprise market demands

Benefits

• Top-tier onboarding and training to set you up for success
• Generous global benefits and opportunities for stock options
• In-house networking through a mentor and buddy program
• Continuous development, product training, and clear career growth pathways
• A collaborative, inclusive company culture with opportunities to join Community Guilds and Inclusion Talks
• Healthcare, dental, parental planning, and mental health benefits
• A 401(k) plan and match
• Paid time off
• Fitness reimbursements
• A discounted employee stock purchase plan