Entry-Level Account Manager

Summary

Join NoGigiddy's remote team as an Entry-Level Account Manager! In this role, you will cultivate and maintain strong client relationships, ensuring their needs are met with exceptional service. This position is ideal for those starting their careers in account management and customer service. A college degree isn't required; strong communication skills and a passion for client support are essential. You will manage client accounts, resolve issues, and collaborate with internal teams. NoGigiddy offers a remote work environment and a competitive salary.

Requirements

• Possess exceptional verbal and written communication skills
• Demonstrate a strong ability to understand and meet client needs
• Be able to manage multiple tasks and prioritize effectively
• Possess a strong ability to build and maintain relationships with clients and team members
• Be able to address and resolve client issues effectively
• Demonstrate a strong ability to manage time and meet deadlines
• Have basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software
• Have a high school diploma or equivalent

Responsibilities

• Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
• Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively
• Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date
• Identify and resolve client issues proactively, ensuring a positive client experience
• Prepare and deliver regular reports on account performance, client feedback, and service improvements
• Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met
• Assist in onboarding new clients, providing them with the necessary resources and information to get started
• Gather and relay client feedback to improve our services and client experience

Preferred Qualifications

• Have experience in customer service, sales, or a related field
• Be familiar with CRM software and account management tools
• Have previous experience with gig economy platforms or staffing apps
• Have relevant certifications or coursework in customer service, sales, or account management

Benefits

• Remote Work: The role is remote, allowing for flexibility in work location
• Salary Range: $20 to $27 per hour, depending on experience and qualifications