Executive Assistant

Summary

Join Ada, a leading AI customer experience platform, as a highly organized and proactive Executive Assistant! You will provide top-level administrative support to our executive team, managing complex projects, coordinating meetings, and ensuring efficient day-to-day operations. This role requires 3+ years of experience supporting senior leaders, exceptional organizational skills, and excellent communication. Based in Toronto, you will be a key point of contact, handling sensitive information and supporting special projects. Ada offers a competitive salary, generous stock options, unlimited vacation, and a comprehensive benefits package, including wellness accounts, extended health coverage, and flexible work arrangements.

Requirements

• 3+ years experience in an Executive Assistant or Executive Support role at the EVP, SVP or C level
• Experience facilitating the work of a senior leader and derive satisfaction from helping a team run successfully
• Self-starter with exceptional organizational skills and the ability to prioritize and balance multiple tasks in a fast-paced environment
• Excellent verbal and written communication skills
• High attention to detail and a reliable team player
• Experience preparing correspondence, including emails and follow-up on behalf of executives

Responsibilities

• Provide proactive administrative & coordination support to a minimum of two Executives
• Proactively manage multiple calendars and priorities based on customer meetings, product release dates, quarterly kickoffs and team needs
• Manage day to day schedules in such a way that the executive is able to complete their obligations in an organized and efficient way
• Provide support on other recurring and ad-hoc administrative projects
• Create meeting agendas, document meeting minutes and track applicable action items
• Support the execution of events organized by the People Operations Team

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian residents
• Development opportunities