Executive Assistant

Summary

Join Viator, a Tripadvisor company, as an Executive Assistant to the President and Chief Operating Officer (COO) of Experience. This role provides high-level administrative support, ensuring a productive work environment for the President and COO, and coordinating with internal and external partners. You will manage the President's calendar, travel arrangements, and correspondence, while anticipating needs and proactively addressing issues with discretion and initiative. This position requires strong organizational skills, experience in a fast-paced environment, and the ability to prioritize and manage multiple duties effectively.

Requirements

• Outstanding verbal and written communication skills
• Ability to exercise sensitivity, discretion, judgment, tact and diplomacy given that information handled may be confidential and complex in nature
• Excellent people skills, including networking, organizing, and inspiring excellence
• Detail-oriented and possess strong organizational skills
• Demonstrated ability to multitask, react and think quickly
• A self-starter with a strong sense of ownership and involvement with the initiative to proactively troubleshoot and identify potential problems and resolve conflicts
• Ability to know when to seek clarification or assistance
• High energy level, enthusiastic, and eager to do what is necessary to be successful
• Ability to learn quickly, to respond/react quickly to changing priorities and to be dedicated to completion of required tasks
• Ability to build effective professional relationships with stakeholders including staff, external partners, etc
• Superior computer skills (MS Office Suite & Google Suite, required; Workday experience a plus); ability to gather data, compile information, and prepare reports; enthusiasm for leveraging AI tools for productivity

Responsibilities

• Provides a high level of administrative support, anticipating and executing on the needs of the President & COO
• Completes a broad variety of administrative tasks including: managing extremely active calendars of meetings; reading, researching, and routing correspondence and other materials appropriately; drafting emails and documents as needed; collecting and analyzing information; filing documents; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings
• Oversees timely completion of travel and expense reports, responds to requests in a timely fashion and prioritizes competing demands
• Oversees the preparation, production and distribution of background and briefing materials and itineraries related to meetings, presentations, deployments, conferences, and travel
• Assists in coordinating the agendas of the leadership team and routine offsite meetings
• Prioritizes conflicting needs; handles matters expeditiously, proactively, confidentially and follows-through on projects to successful completion, often with deadline pressures
• Works with management and facilities staff (OfficeX) to secure meetings rooms, organize events, order breakfast, lunch and other supplies for staff-related events that take place in-office
• Undertake other tasks that are consistent with the position, and as assigned by the President or COO

Preferred Qualifications

• Strong preference for at least 5 years of senior level experience supporting C-level management
• Outstanding organizational skills, experience in a fast-paced environment, meticulous attention to detail, the ability to successfully prioritize and manage multiple duties, and excellent independent judgment to act on behalf of the President when appropriate are highly desired
• Must be calm and efficient under pressure and able to handle a wide variety of activities and confidential matters with discretion
• Will require a time commitment and flexibility commensurate with the needs of the President

Benefits

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• ���Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching. Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks. We believe that travel is employee development, so we provide discounts and more
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
• Health benefits. We offer great coverage and competitive premiums