Executive Director

Summary

Join Care Access as the Executive Director, Community Partners, a senior leadership role within the Community Engagement Department. You will shape and scale the national community engagement strategy, leading a high-performing team, managing strategic partnerships, and optimizing team performance. This key leadership position requires spearheading initiatives to deepen community relationships, enhance clinical research access, and advance organizational goals. The role involves developing and executing national strategies, mentoring the Community Engagement Partner team, designing KPI tracking and CRM optimization, and establishing strategic partnerships. You will also plan and execute community events, advise senior leadership, oversee risk mitigation, and drive continuous improvement initiatives. The position requires significant travel.

Requirements

• Executive-level leadership in community engagement, business development, public health, or mission-driven operations
• Strong background in organizational leadership, staff development, and strategic planning
• Expertise in CRM systems, KPI reporting, and performance optimization frameworks
• Advanced communication and stakeholder engagement skills
• Demonstrated ability to build national partnerships and scale community impact programs
• Data-driven mindset with a strong commitment to health equity and participant experience
• Minimum of 10 years of experience in leadership roles in business development, public health, or related field with a focus on community-based programs
• Bachelor’s degree required; advanced degree in public health, business administration, or related field preferred

Responsibilities

• Lead the development and execution of national community engagement strategies in alignment with organizational objectives and growth targets
• Oversee and mentor the Community Engagement Partner (CEP) team, ensuring consistent performance management, development, and retention of top talent
• Design and implement KPI tracking, CRM optimization, and lead funnel management to drive team accountability and community conversion
• Establish and maintain strategic national partnerships, managing both inbound opportunities and targeted outreach to expand impact
• Direct the planning and execution of community events and initiatives that elevate participant experience and drive enrollment in research programs
• Serve as a strategic advisor to senior leadership on participant experience, community trust, and health equity trends across markets
• Oversee risk mitigation strategies related to staffing, event execution, and partnership management
• Drive continuous improvement initiatives across the community engagement function, leveraging feedback, data, and industry best practices
• Collaborate cross-functionally with clinical, compliance, training, and operational teams to ensure alignment and effective program delivery
• Represent the Community Engagement team in senior leadership forums, cross-functional task forces, and external partnerships
• Act as a cultural ambassador, modeling company and team values during times of change and transformation
• Contribute to long-range planning and budgeting processes in partnership with finance and operational leads

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• 401k retirement plan