Remote Fan Dynamics Community Manager

Summary

Job Description: A remote-friendly, part-time position for a Fan Dynamics Community Manager at Loaded and Open World. The role involves managing communities for various clients, developing social media strategies, creating engaging content, recruiting and training moderators, and analyzing community sentiment and engagement metrics.

Requirements

• 2+ years of experience in community management or a related field
• Proven track record of building and engaging digital communities
• Excellent written and verbal communication skills
• Strong understanding of social media platforms and best practices
• Ability to create compelling content strategy
• A passion for the product
• Positive and outgoing personality with a knack for building relationships
• Excellent organizational skills and the ability to manage multiple tasks simultaneously

Responsibilities

• Develop and implement a social media strategy to engage the target audience and grow online communities
• Create and implement engaging content that resonates with individual client’s community and generates engagement
• Recruit, train and onboard moderators for individual client communities
• Draft and implement moderation policy across your client’s communities
• Oversee teams of moderators across multiple client communities to ensure a safe, inclusive, engaged and positive environment
• Manage communication and updates to clients about their communities in a timely and professional manner
• Identify and address community concerns, escalating issues both internally and externally when needed
• Consistently analyze community sentiment and engagement metrics to track progress and inform future strategies
• Deliver monthly analytics reports to your clients in a timely manner

Preferred Qualifications

• Moderated a Discord community before
• Moderated for a Twitch creator

Benefits

• Remote-friendly, part-time position
• Compensation paid as a monthly fee depending on level of experience